Benefits Calculation Analyst

Commonwealth of Massachusetts; Boston (MA); On-site; USD 59,000 - 68,000; Full time

Job summary

The Office of the State Treasurer and Receiver General seeks a Benefits Calculation Analyst to counsel MSERS members and administer retirement benefit calculations.

You will review applications, determine creditable service and salaries, respond to inquiries, and apply plan rules, including changes to benefits and settlements. This is a full-time, hybrid position with two in-office days weekly and periodic in-person department meetings.

Qualifications

• Associates degree or higher preferred.
• Excellent communication, inter-personal and organizational skills required.
• Minimum of three years of experience in Massachusetts public employee retirement benefits or similar field.
• Knowledge of retirement industry and plan rules under M.G.L. c.32.
• Ability to manage high-volume caseload and work to deadlines.
• Travel as required and proficient with MS Office.

Responsibilities

• Review benefit applications and process them to conclusion.
• Counsel MSERS members and provide educational support regarding benefits.
• Analyze data to determine creditable service and salaries.
• Respond to internal and external inquiries with professional service.
• Apply plan rules and changes to calculations and settlements.
• Assist with preparation of Board meeting materials.

Skills

Communication

Organization

Attention to detail

Education

Associates degree or higher

Tools

Microsoft Word

Excel

Windows

Job description

An Official website of the Commonwealth of Massachusetts

Job Description - Benefits Calculation Analyst (260006XD)

Job Description

Benefits Calculation Analyst - ( 260006XD )

Description

About the Office of the Massachusetts State Treasurer and Receiver General (“Treasury”)

Our mission is to manage and safeguard the State's public deposits and investments through sound business practices for the exclusive benefits of our citizens, and perform these duties with integrity, excellence, and leadership. Additionally, we strive to provide economic opportunity, stability, and security for every Massachusetts resident.

We are committed to excellence in recruiting, hiring, and retaining diverse and qualified individuals. We value a culture of diversity and professionalism in the workplace and strongly believe that our workforce should reflect our community.

The Massachusetts Stale Retirement Board (MSRB) administers a defined benefit retirement plan for eligible employees of the Commonwealth and certain independent entities. The MSRB supports over 87,000 active members and 67,000 retirees.

The Benefit Calculation Analyst counsels and provides educational support to members of the State Employees' Retirement System ("MSERS") regarding all aspects of available benefits. The Analyst also manages and processes to conclusion retirement applications and related benefit transactions by performing routine and moderately complex calculations, payment processing, and other operational processes using plan rules and tools used to perform calculations.

Essential Functions and Responsibilities:

Accurately review and process benefit applications to conclusion on a timely basis. for all forms of retirement benefits and disbursements and properly apply benefit rules and regulations;

Regularly counsel and provide educational support to MSERS members regarding all aspects of available benefits and related transactions

Analyze, research and input data necessary to properly calculate and determine members' creditable service, salaries and related information.

Respond promptly and accurately to all internal and external member requests in a professional and service friendly
manner.

Actively remain current with changes to plan rules and possess ability to explain provisions to members.

Approve and adjust benefit calculations with regard to worker's compensation, offset settlements, retroactive salary increases, service modifications, group classifications, domestic relations orders. survivor benefits, and individual situations as they arise;

Assist in preparation of monthly Board meeting agenda;

Develop proficiency with OnBase ECM (document scanning) System and demonstrate ability to integrate with daily responsibilities:

Attend retirement seminars and health fairs for groups of retirement system members, explaining retirement rights and benefits.

Adhere to Treasury and Board human resource and operational policies.

Ensure high quality and quantity of work within established deadlines

Develop skill necessary to understand plan rules related to service purchase requests, refund/rollover requests, survivor benefit requests:

Other Duties and Responsibilities:

Assist other Retirement Board departments as necessary

Develop working knowledge of MARIS computer system

Travel as required.

Supervisory Responsibilities:

None

Qualifications

Knowledge and Skills:

• Candidates with an associates degree or higher will be given preferred consideration, provided they meet the other qualifications outlined for the position
• Excellent communication, inter-personal and organizational skills are required.
• Minimum of three years of experience in the field of Massachusetts public employee retirement benefits or comparable field, including all forms of benefit calculations, disbursements, payroll administration, and/or human resources.
• Knowledge of retirement industry in general and related benefits
• Ability to develop detailed knowledge of plan rules under M.G.L. c.32
• Ability to manage high volume caseload against established operational deadlines
• Develop skills to conduct retirement seminars to groups of state employees explaining retirement benefits. Travel as required.
• Ability to work flexible schedule
• Currently proficient in Microsoft Word. Excel, Windows
• Familiarity or prior experience working with electronic document management systems

Physical Requirements:

• Ability to lift up to 10 lbs.
• Ability to sit for extended periods of time

All new hires at the Office of the State Treasurer and Receiver General (Treasury) will go through an In-Office Orientation Period consisting of a combination of virtual, in-person and on-the-job training so as to assimilate you to the Treasury’s culture and work environment. Following the initial In-Office Orientation Period a gradual transition to hybrid work will take place over the first 3–8 weeks of employment.

The hybrid work environment will consist of two (2) days in the office each week, with one of these days being either a Monday or a Friday. There will be an additional (1) day in the office per month for a mandatory in person department meeting.

An Equal Opportunity Employer:

The Office of the State Treasurer and Receiver General is an Equal Opportunity Employer and does not discriminate on the basis of race, religion, color, sex, gender identity or expression, sexual orientation, age, disability, national origin, veteran status, or any other basis covered by appropriate law.

Employment Eligibility Regarding Family Members:

Please note that the Office of the State Treasurer and Receiver General will not consider family members of current employees as eligible for employment. Family members shall include an employee’s spouse, brother, sister, children, stepchildren, parents, stepparents, sister/brother-in-law, daughter/son-in-law or an individual residing in an employee’s household.

Job

Administrative Services

Agency

Off of State Treas & Rec Genrl

Schedule

Full-time

Shift

Day

Job Posting

Oct 8, 2026, 8:37:12 PM

Number of Openings

1

Salary

59,424.53 - 68,189.65 Yearly

If you have Diversity, Affi…?

Potentially Eligible for a Hybrid Work Schedule : Yes