Benefits and LOA Manager

Golden Entertainment; United States; On-site; USD 110,000 - 160,000; Full time

Job summary

Golden Entertainment is seeking a Benefits & LOA Manager to lead administration, compliance, and delivery of Team Member benefits and leave programs. You will own Workday Benefits and Absence Management, collaborate across HR, Payroll, HRIS, Finance, Legal, and external vendors, and ensure programs align with the total rewards strategy.

The role requires leadership experience, deep benefits knowledge, and strong communication to support employee engagement and compliance.

Qualifications

• 5+ years in benefits and leave administration with leadership experience.
• 3+ years configuring Workday Benefits and Absence Management.
• Hospitality, gaming, or multi-location experience preferred.
• Knowledge of ERISA, ACA, HIPAA, COBRA, FMLA and state leave laws.
• Experience configuring Workday eligibility rules, enrollment workflows, and reporting.
• Strong analytical and communication skills.

Responsibilities

• Lead administration and continuous improvement of benefits and leave programs.
• Owner for Workday Benefits and Absence Management configuration and processes.
• Oversee health, welfare, retirement, wellness, and leave programs.
• Collaborate with HR, Payroll, HRIS, Legal, Finance, IT, and vendors.
• Manage vendor relationships, billing, and enrollment planning.
• Provide guidance for complex benefits issues and escalations.
• Develop policies, dashboards, and training materials.
• Monitor legislation and compliance, recommend enhancements.
• Lead system testing and cross-functional projects.
• Deliver communications and training for team members and managers.

Skills

Analytical skills

Organizational skills

Project management

Problem-solving

Decision-making

Communication skills

Education

Bachelor's degree in Human Resources or related field

Tools

Workday

Microsoft Office

Workday Reporting Tools

HRIS

Job description

At Golden Entertainment LLC , we don't just offer jobs - we build careers. In a business that's often about flash, we're the real deal. With a diverse portfolio of hospitality, gaming, and entertainment properties, we're powered by people who are passionate, reliable, and ready to make an impact. Whether you're just starting out or looking to take your career to the next level, you'll find real opportunities here - and a team that's as invested in your success as you are.

Job Description Summary:

As the Benefits & LOA Manager you lead the administration, compliance, and delivery of Team Member benefits and leave programs. In your role you will oversee benefits and leave operations, vendor partnerships, Team Member communications, and regulatory compliance while serving as the business owner for Workday Benefits and Absence Management. Your position partners with HR, Payroll, HRIS, Finance, Legal, and external vendors to ensure efficient, compliant, and employee-focused programs that support the Company's total rewards strategy.

Job Description:

Essential Functions and Responsibilities:

• Lead the administration, compliance, and continuous improvement of the Company's benefits and leave programs, ensuring alignment with business and Human Resources objectives
• Serve as the business owner and functional lead for Workday Benefits and Absence Management, including system configuration, business processes, eligibility rules, enrollments, leave plans, reporting, integrations, testing, data integrity, and ongoing optimization
• Oversee the daily administration of health, welfare, retirement, wellness, voluntary benefits, and leave programs, including FMLA, state and local leave laws, military leave, personal leave, and other Company-sponsored programs
• Partner with HR, Payroll, HRIS, Legal, Finance, IT, vendors, brokers, and third-party administrators to ensure effective program delivery, regulatory compliance, and operational excellence
• Manage vendor relationships, audit processes, payroll deductions, billing reconciliations, carrier reporting, enrollment activities, and annual benefits enrollment planning and execution
• Provide guidance and resolution for complex Team Member benefits and leave matters, serving as an escalation point for sensitive issues and ensuring a positive Team Member experience
• Develop and maintain policies, procedures, training materials, communications, reports, dashboards, and operational documentation to support consistent administration and informed decision-making
• Monitor legislative changes, compliance requirements, industry trends, program utilization, and operational metrics, recommending enhancements to improve efficiency, compliance, and Team Member engagement
• Lead system testing, implementation, process improvement initiatives, and cross-functional projects related to benefits and leave administration
• Create and deliver Team Member and manager communications, educational resources, and training programs that promote understanding, participation, and effective use of benefits and leave offerings
• Provide cross-functional support for Benefits, Leave of Absence, and Workers' Compensation programs and serve as a departmental resource during absences, vacancies, and periods of increased workload

Qualifications

• Minimum of five (5) years of progressive experience in benefits and leave administration with demonstrated leadership or supervisory responsibilities
• Minimum of three (3) years of hands-on experience configuring and administering Workday Benefits and Absence Management, preferred
• Prior hospitality, gaming, or multi-location operational experience preferred
• Comprehensive knowledge of ERISA, ACA, HIPAA, COBRA, FMLA, state leave laws, and related compliance requirements
• Demonstrated experience configuring eligibility rules, benefit events, enrollment workflows, absence plans, accrual schedules, business processes, security roles, notifications, approvals, reporting, and integrations within Workday, preferred
• Experience leading Workday annual enrollment configuration, system testing, implementation, and post-deployment validation activities, preferred
• Demonstrated experience managing benefit plans, leave programs, vendor relationships, Team Member communications, and compliance activities
• Strong analytical, organizational, project management, problem-solving, and decision-making skills
• Excellent written, verbal, presentation, and interpersonal communication skills
• Ability to manage sensitive and confidential information with discretion and professionalism
• Advanced proficiency with Microsoft Office applications and Workday reporting tools

Requirements

• At least 21 years of age
• Bachelor's degree in human resources, Business Administration, or related field preferred or an equivalent combination of education and experience
• Ability to effectively communicate in English, both written and verbal
• Obtain and maintain all work cards as required by the company
• Verify right to work in the United States

Work Cards

• None

Physical Requirements

• Occasionally push/pull up to 75lbs.
• Occasionally lift and/or carry up to 20lbs. at floor, knee, waist, and chest levels
• Occasionally squat, kneel, reach, bend, twist
• Frequently sit and work at a desk or computer
• Occasionally standing
• Frequently walking
• Ability to communicate using in-person speech, and telephone
• Ability to hear, understand, and distinguish speech and/or other sound in person
• Ability to distinguish between shades of color
• Constant use of hearing, vision, require a high degree of dexterity

Work Environment Potential Conditions

• Indoor
• Smoky
• Noisy
• Exposure to dust, fumes and/or gases

Disclaimer

The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not intended to be construed as an exhaustive list of all responsibilities, duties and skills required of personnel so classified. Other duties, responsibilities, and activities may change or be assigned at any time with or without notice. Must be able to perform the essential functions of the position with or without reasonable accommodation.

The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not intended to be construed as an exhaustive list of all responsibilities, duties and skills required of personnel so classified. Other duties, responsibilities, and activities may change or be assigned at any time with or without notice. Must be able to perform the essential functions of the position with or without reasonable accommodation.