Benefits Manager

Legends Global; West Conshohocken (PA); On-site; USD 75,000 - 85,000; Full time

Benefits offered by this job

Medical, Dental, Vision Insurance

Life Insurance

Disability Insurance

Paid Vacation

401k Plan

Job summary

Legends Global is seeking a Benefits Manager to oversee daily benefits operations and supervise the benefits coordinator. You will work closely with field HR Business Partners and third-party administrators to resolve escalated benefits issues and ensure high-quality service.

You will lead annual open enrollment, maintain benefits documentation, and provide guidance on 401(k) and paid time off programs. A strong background in health, welfare, and retirement benefits is required.

Qualifications

• 3-5 years of Benefits management experience.
• Experience with Workday Absence or Benefitsolver preferred.
• Bachelor’s degree preferred; HR/Benefits certification a plus.

Responsibilities

• Oversee day-to-day benefits operations and support the SVP of Employee Benefits.
• Supervise the benefits coordinator and ensure high-quality service to field HRBPs.
• Collaborate with third-party administrators to resolve escalated benefits issues.
• Coordinate benefits enrollment, eligibility, and payroll/HRIS transactions.
• Lead annual open enrollment across multiple locations and maintain documentation.

Skills

Benefits management

Team supervision

HR policy knowledge

Education

Bachelor's degree or equivalent

HR/Benefits certification a plus

Tools

Workday Absence

Benefitsolver

Job description

THE ROLE

As the Benefits Manager, you will be responsible for overseeing the day-to-day operations of benefits processes in support of the SVP of Employee Benefits. You will supervise the benefits coordinator and ensure high-quality and efficient service to field HR Business Partners regarding company benefits, as well as working closely with third party benefits administrators to problem solve and deliver excellent customer service as the first point of interaction for all escalated benefits issues. This role provides corporate guidance over all benefits plans including the following:

• Lead on all benefits integrations including health & welfare, absence/FMLA, retirement, and other 3rd part benefits partners.
• Coordinate with field HR Business Partners (HRBP’s) and Third-Party Administrators (TPA’s) to:
• Resolve employee Health & Welfare and/or Retirement Plan 401(k) questions and issues.
• Resolve escalated enrollment & eligibility issues.
• Resolve escalated leave & disability issues.
• Resolve escalated unemployment issues.
• Assist HRBP's with keying benefits transactions into payroll/HRIS & benefits enrollment systems.
• Research benefits payroll deduction errors; Audit HRBP transactions regularly.
• Produce benefits/new hire kits as needed to onboard new and transitioning employees onto benefits.
• Perform benefits orientation as needed and train new HRBP’s on processes and procedures including benefits eligibility, 401(k) program design, leave of absence, and paid time off programs.
• Provide benefits support to field locations during HRBP transitions including new hire benefits orientations.
• Collaborate with leave of absence TPA and provide additional employee information as requested to complete claims.
• Participate in weekly conference call with TPA’s to reconcile issues and complete special projects.
• Coordinate annual Health & Welfare open enrollment process throughout multiple locations; Ensure completion and submission of all proper documentation within time limits.
• Coordinate annual distribution of Summary Plan Descriptions and Summary Annual Reports.
• Maintain and update benefits documentation, definitions and benefits rates across all plans as needed.
• Maintain and update union benefits eligibility and rates with TPA’s as needed.
• Assist in the processing 401(k) loans, withdrawals, other transactions, and the annual 401(k) plan audit.
• Occasional travel may be required to support the on/off boarding of employee benefits at venues.
• Performs other duties as required and assigned.

POSITION:

Benefits Manager

DEPARTMENT:

Human Resources

REPORTS TO:

SVP of HRIS & Benefits

THE ROLE

As the Benefits Manager, you will be responsible for overseeing the day-to-day operations of benefits processes in support of the SVP of Employee Benefits. You will supervise the benefits coordinator and ensure high-quality and efficient service to field HR Business Partners regarding company benefits, as well as working closely with third party benefits administrators to problem solve and deliver excellent customer service as the first point of interaction for all escalated benefits issues. This role provides corporate guidance over all benefits plans including the following:

Essential Duties And Responsibilities

• Lead on all benefits integrations including health & welfare, absence/FMLA, retirement, and other 3rd part benefits partners.
• Coordinate with field HR Business Partners (HRBP’s) and Third-Party Administrators (TPA’s) to:
• Resolve employee Health & Welfare and/or Retirement Plan 401(k) questions and issues.
• Resolve escalated enrollment & eligibility issues.
• Resolve escalated leave & disability issues.
• Resolve escalated unemployment issues.
• Assist HRBP's with keying benefits transactions into payroll/HRIS & benefits enrollment systems.
• Research benefits payroll deduction errors; Audit HRBP transactions regularly.
• Produce benefits/new hire kits as needed to onboard new and transitioning employees onto benefits.
• Perform benefits orientation as needed and train new HRBP’s on processes and procedures including benefits eligibility, 401(k) program design, leave of absence, and paid time off programs.
• Provide benefits support to field locations during HRBP transitions including new hire benefits orientations.
• Collaborate with leave of absence TPA and provide additional employee information as requested to complete claims.
• Participate in weekly conference call with TPA’s to reconcile issues and complete special projects.
• Coordinate annual Health & Welfare open enrollment process throughout multiple locations; Ensure completion and submission of all proper documentation within time limits.
• Coordinate annual distribution of Summary Plan Descriptions and Summary Annual Reports.
• Maintain and update benefits documentation, definitions and benefits rates across all plans as needed.
• Maintain and update union benefits eligibility and rates with TPA’s as needed.
• Assist in the processing 401(k) loans, withdrawals, other transactions, and the annual 401(k) plan audit.
• Occasional travel may be required to support the on/off boarding of employee benefits at venues.
• Performs other duties as required and assigned.

Qualifications

To perform this job successfully, an individual must be able to perform each essential duty with energy and enthusiasm. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Education And/or Experience

• Minimum 3-5 years’ Benefits management experience required
• HR/Benefits certification a plus
• Experience with Workday Absence and/or Benefitsolver highly preferred
• Working knowledge of common HR and Payroll policies and procedures required
• A bachelor’s degree or equivalent from a four-year college is preferred

Skills And Abilities

• Requires solid understanding of health & welfare
• Retirement plan 401(k) benefits programs, and their related compliance issues
• High proficiency in Word and Excel and attention to detail a must
• Good time management skills
• Work well in a team environment
• Able to maintain confidential information

Compensation

Competitive salary, commensurate with experience, and a generous benefits package that includes medical, dental, vision, life and disability insurance, paid vacation, and 401k plan.

Salary Range: $75,000 - $85,000

WORKING CONDITIONS

Location:

Remote

Physical Demands

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

LEGENDS GLOBAL

Legends Global is the premier partner to the world's greatest live events, venues, and brands. We deliver a fully integrated solution of premium services that keeps our partners front and center through our white-label approach.

Our network of 450 venues worldwide, hosting 20,000 events and entertaining 165 million guests each year, is powered by our depth of expertise and level of execution across every component — feasibility & consulting, owner’s representation, sales, partnerships, hospitality, merchandise, venue management, and content & booking — of world-class live events and venues.

The Legends Global culture is one of respect, ambitious thinking, collaboration, and bold action. We are committed to building an inclusive workplace where everyone can be authentic, make an impact, and grow their career.

Winning is an everyday thing at Legends Global. We have the best team members who understand every win is earned when we come together as one unified team. Sound like a winning formula for you? Join us!

NOTE:

The essential responsibilities of this position are described under the headings above. They may be subject to change at any time due to reasonable accommodation or other reasons. Also, this document in no way states or implies that these are the only duties to be performed by the employee occupying this position.

Legends Global is an Equal Opportunity/Affirmative Action employer, and encourages Women, Minorities, Individuals with Disabilities, and protected Veterans to apply. VEVRAA Federal Contractor.