Benefits Analyst: Elevate Employee Experience with Data

Sherpa | Recruiting, Staffing & Consulting; Charlotte (NC); On-site; USD 65,000 - 85,000; Full time

Job summary

Sherpa | Recruiting, Staffing & Consulting is seeking a Benefits Analyst to join its Human Resources/Total Rewards team in Charlotte, NC. The role focuses on administering and improving employee benefits programs and analyzing data to drive improvements.

You will collaborate with payroll and HR to ensure accurate deductions, eligibility changes, and effective communications with employees. This Associate-level position offers meaningful impact on the employee experience and benefits strategy.

Qualifications

• Bachelor’s degree in HR, Business Administration, Finance, or related field.
• 6+ years of experience in benefits administration, HR, Total Rewards, or related field.
• Strong understanding of employee benefits programs and administration processes.
• Experience with HRIS/benefits platforms.

Responsibilities

• Administer and support health and welfare benefits programs (medical, dental, vision, life, disability, FSA, HSA).
• Serve as a primary contact for benefits questions, eligibility, enrollment, and life events.
• Manage day-to-day benefits administration and data accuracy across HRIS and benefits platforms.
• Support annual open enrollment activities, including plan setup and communications.
• Partner with brokers, carriers, and vendors to resolve issues.
• Analyze benefits data, invoices, utilization, and reporting to identify trends and improvements.
• Reconcile monthly benefits invoices and resolve billing discrepancies.
• Assist with compliance for ERISA, COBRA, HIPAA, ACA, and FMLA as applicable.

Skills

Data analysis

Analytical thinking

Attention to detail

Communication skills

Time management

Education

Bachelor’s degree in HR/Business/Finance or related field

Tools

Microsoft Excel

HRIS/Benefits administration platform

ERP/HRIS systems

Job description

Sherpa | Recruiting, Staffing & Consulting is seeking a Benefits Analyst to join its Human Resources/Total Rewards team in Charlotte, NC. The role focuses on administering and improving employee benefits programs and analyzing data to drive improvements.

You will collaborate with payroll and HR to ensure accurate deductions, eligibility changes, and effective communications with employees. This Associate-level position offers meaningful impact on the employee experience and benefits strategy.