Benefits Analyst

Sherpa | Recruiting, Staffing & Consulting; Charlotte (NC); On-site; USD 65,000 - 85,000; Full time

Job summary

Sherpa | Recruiting, Staffing & Consulting is seeking a Benefits Analyst to join its Human Resources/Total Rewards team in Charlotte, NC. The role focuses on administering and improving employee benefits programs and analyzing data to drive improvements.

You will collaborate with payroll and HR to ensure accurate deductions, eligibility changes, and effective communications with employees. This Associate-level position offers meaningful impact on the employee experience and benefits strategy.

Qualifications

• Bachelor’s degree in HR, Business Administration, Finance, or related field.
• 6+ years of experience in benefits administration, HR, Total Rewards, or related field.
• Strong understanding of employee benefits programs and administration processes.
• Experience with HRIS/benefits platforms.

Responsibilities

• Administer and support health and welfare benefits programs (medical, dental, vision, life, disability, FSA, HSA).
• Serve as a primary contact for benefits questions, eligibility, enrollment, and life events.
• Manage day-to-day benefits administration and data accuracy across HRIS and benefits platforms.
• Support annual open enrollment activities, including plan setup and communications.
• Partner with brokers, carriers, and vendors to resolve issues.
• Analyze benefits data, invoices, utilization, and reporting to identify trends and improvements.
• Reconcile monthly benefits invoices and resolve billing discrepancies.
• Assist with compliance for ERISA, COBRA, HIPAA, ACA, and FMLA as applicable.

Skills

Data analysis

Analytical thinking

Attention to detail

Communication skills

Time management

Education

Bachelor’s degree in HR/Business/Finance or related field

Tools

Microsoft Excel

HRIS/Benefits administration platform

ERP/HRIS systems

Job description

Job Overview – Benefits Analyst – 34481

Compensation: To $85K

Sherpa is partnering with a growing organization to identify a Benefits Analyst to join its Human Resources/Total Rewards team. This individual will play an important role in the administration, analysis, and ongoing improvement of the company’s employee benefits programs. The ideal candidate is a detail-oriented benefits professional who enjoys working with data, vendors, employees, and internal stakeholders. This role offers the opportunity to have a meaningful impact on the employee experience while supporting the organization’s broader compensation and benefits strategy.

Key Responsibilities

• Administer and support the company’s health and welfare benefits programs, including medical, dental, vision, life, disability, FSA, HSA, and other employee benefit plans.
• Serve as a key point of contact for employees regarding benefit plans, eligibility, enrollment, life events, and general benefits questions.
• Manage day-to-day benefits administration and ensure employee information is accurate across HRIS and benefits platforms.
• Support annual open enrollment activities, including plan setup, employee communications, materials, testing, and issue resolution.
• Partner with benefits brokers, consultants, insurance carriers, third-party administrators, and other vendors to resolve employee and plan-related issues.
• Analyze benefits data, invoices, utilization, participation, and other reporting to identify trends, discrepancies, and opportunities for improvement.
• Reconcile monthly benefits invoices and work with vendors to resolve billing or eligibility discrepancies.
• Support compliance with applicable federal and state benefits regulations, including ERISA, COBRA, HIPAA, ACA, and FMLA requirements as applicable.
• Assist with required benefits reporting, audits, filings, and documentation.
• Maintain accurate benefits records and ensure plan documents, employee communications, and related materials remain current.
• Partner with Payroll and HR teams to ensure accurate benefit deductions, eligibility changes, and employee status updates.
• Assist with the evaluation, implementation, and communication of new or modified benefit programs.
• Maintain confidentiality and exercise sound judgment when handling sensitive employee and benefits information.
• Identify opportunities to streamline benefits processes, improve employee communication, and enhance the overall benefits experience.

Requirements

• Bachelor’s degree in Human Resources, Business Administration, Finance, or a related field preferred.
• 6+ years of experience in benefits administration, HR, Total Rewards, or a related field.
• Strong understanding of employee benefit programs and benefits administration processes.
• Experience working with an HRIS and/or benefits administration platform.
• Strong analytical and problem-solving skills with the ability to interpret and communicate benefits data.
• Advanced proficiency with Microsoft Excel, including sorting/filtering, formulas, pivot tables, and data analysis.
• Excellent attention to detail and organizational skills.
• Strong written and verbal communication skills.
• Ability to manage multiple priorities and meet deadlines in a fast-paced environment.
• Ability to handle confidential employee information with professionalism and discretion.

Additional Job Details

Seniority Level: Associate

About Our Process

• We will notify you if you are selected as a candidate for this role. If not, but you fit our specializations, we'll consider you for future openings.
• Non-Local Candidates: Please note that you are competing with local candidates who don’t require relocation expenses and can start quickly, so let us know if you have plans to move to the area soon.
• Candidates for all Sherpa opportunities must be authorized to work in the United States.
• Sherpa is an Equal Opportunity Employer.