Benefits Administrator: Open Enrollment & Carrier Liaison

Express Employment Professionals - Cincinnati East; West Chatsworth (CA); On-site; USD 33,000 - 44,000; Full time

Job summary

Express Employment Professionals - Cincinnati East in Chatsworth, CA is seeking a Benefit Specialist to manage client group benefit plans. This full-time, on-site role runs Mon-Fri, 8am-5pm, with a pay range of $24/hr to $32/hr depending on experience.

The Benefits Specialist will administer plans, liaise with carriers, process enrollments and invoices, and support open enrollment. Strong communication, attention to detail, and discretion are essential.

Qualifications

• Minimum of one-year recent experience in the administration of benefits plans.
• Courteous and professional demeanor; good judgment when assisting others.
• Discretion and handling of sensitive/confidential information.
• Attention to detail and high-quality work.
• Strong written and verbal communication skills.
• Proficiency with Word, Excel, Outlook.
• Regular attendance and ability to work overtime.
• Bilingual Spanish preferred.

Responsibilities

• Day-to-day benefits administration of benefit plans.
• Make and receive numerous calls daily to address benefit issues with members and plan carriers.
• Work with health plan carriers to process enrollments, terminations, changes and to resolve errors.
• Review, audit, and reconcile monthly invoices from health plan carriers.
• Ensure efficient processing of benefit data.
• Serve as liaison between plan carriers and employees.
• Provide help to associates for ongoing benefit and insurance administration, including open enrollment.
• Consult with supervisor to respond to inquiries and resolve complaints.
• Ensure payroll deductions for benefits are followed and correctly administered.
• Coordinate extension of benefits for separated employees.
• Handle Leave of Absence follow-up notifications and billing payments.
• Prepare communications and educational materials regarding benefits.
• Develop and process enrollment and change forms.
• Process employee and dependent claims.
• Assist with daily tasks and meet deadlines.
• Other related duties as assigned.

Skills

Customer service

Verbal communication

Discretion

Attention to detail

Time management

Microsoft Office

Bilingual Spanish

Tools

Microsoft Office

Job description

Express Employment Professionals - Cincinnati East in Chatsworth, CA is seeking a Benefit Specialist to manage client group benefit plans. This full-time, on-site role runs Mon-Fri, 8am-5pm, with a pay range of $24/hr to $32/hr depending on experience.

The Benefits Specialist will administer plans, liaise with carriers, process enrollments and invoices, and support open enrollment. Strong communication, attention to detail, and discretion are essential.