Benefit Specialist

Express Employment Professionals - Cincinnati East; West Chatsworth (CA); On-site; USD 33,000 - 44,000; Full time

Job summary

Express Employment Professionals - Cincinnati East in Chatsworth, CA is seeking a Benefit Specialist to manage client group benefit plans. This full-time, on-site role runs Mon-Fri, 8am-5pm, with a pay range of $24/hr to $32/hr depending on experience.

The Benefits Specialist will administer plans, liaise with carriers, process enrollments and invoices, and support open enrollment. Strong communication, attention to detail, and discretion are essential.

Qualifications

• Minimum of one-year recent experience in the administration of benefits plans.
• Courteous and professional demeanor; good judgment when assisting others.
• Discretion and handling of sensitive/confidential information.
• Attention to detail and high-quality work.
• Strong written and verbal communication skills.
• Proficiency with Word, Excel, Outlook.
• Regular attendance and ability to work overtime.
• Bilingual Spanish preferred.

Responsibilities

• Day-to-day benefits administration of benefit plans.
• Make and receive numerous calls daily to address benefit issues with members and plan carriers.
• Work with health plan carriers to process enrollments, terminations, changes and to resolve errors.
• Review, audit, and reconcile monthly invoices from health plan carriers.
• Ensure efficient processing of benefit data.
• Serve as liaison between plan carriers and employees.
• Provide help to associates for ongoing benefit and insurance administration, including open enrollment.
• Consult with supervisor to respond to inquiries and resolve complaints.
• Ensure payroll deductions for benefits are followed and correctly administered.
• Coordinate extension of benefits for separated employees.
• Handle Leave of Absence follow-up notifications and billing payments.
• Prepare communications and educational materials regarding benefits.
• Develop and process enrollment and change forms.
• Process employee and dependent claims.
• Assist with daily tasks and meet deadlines.
• Other related duties as assigned.

Skills

Customer service

Verbal communication

Discretion

Attention to detail

Time management

Microsoft Office

Bilingual Spanish

Tools

Microsoft Office

Job description

Benefit Specialist

Chatsworth, CA

Full time – Temp to hire

Monday thru Friday – 8am to 5pm

$24hr to $32hr depending on experience

A privately help benefit administration company providing high-quality, cost-effective programs uniquely designed to meet specific needs for plan sponsors and participants is seeking a Benefit Specialist to join their team in Chatsworth.

Summary:

Working under direct supervision, the Benefits Specialist is responsible for administering all client group benefit plans and associated tasks. As the point of contact for assigned clients, must have excellent customer service skills and professional demeanor.

Responsibilities:

• Day-to-day benefits administration of benefit plans.
• Ability to verbally make and receive numerous calls daily to address benefit issues with members and plan carriers.
• Work directly with health plan carriers to process enrollments, terminations, changes and to resolve errors.
• Reviews, audits, and reconciles monthly invoices from health plan carriers.
• Responsible for the efficient processing of benefit data.
• Acts as a liaison between all plan carriers and employee benefits.
• Provides functional assistance to associates for ongoing administration of benefits and insurance programs, such as open enrollment.
• Consults with supervisor when needed to respond to inquiries and for complaint resolution regarding benefits.
• Ensures payroll deductions for all benefits plans are followed and administered correctly.
• Coordinates extension of benefits for severed employees.
• Responsible for the Leave of Absence follow-up notifications and ensures billing payments are sent on time.
• Prepares communication and educational materials regarding benefit packages for insured employees.
• Develops and processes forms related to benefit enrollment and/or changes.
• Processes employee and dependent claims.
• Assists with daily tasks, as required, and follows through to ensure deadlines are met.
• Other related duties as assigned.

Qualifications:

• Minimum of one-year recent experience in the administration of benefits plans.
• Must have courteous and professional demeanor, exhibit good judgment when assisting/interacting with others.
• Must have discretion and handle sensitive/confidential information.
• Attention to detail, producing accurate and high-quality work.
• Ability to meet deadlines and be able to thrive in a fast-paced, high demand work environment.
• Strong written and verbal communication skills.
• Proficient with Microsoft Office (Word, Excel, Outlook).
• Ability to comply with operating policies, procedures and rules is essential.
• Must be able to maintain regular and predictable attendance; the ability to work overtime is required.
• Must maintain positive and cooperative communications and collaboration with all levels of employees, clients and customers.
• Bilingual (Spanish) preferred.