Headquartered in Farmington Hills, Michigan, RHP Properties ( www.rhp.com ) is the nation's largest private owner and operator of manufactured home communities. With more than 395communities throughout 33states, we continue to expand our footprint to provide accessible and affordable housing across the country. All of this would not be possible without the energy and drive of our talented employees! We invest in our employees, with regular training, opportunities for advancement, and fun events to bring everyone together.
Assist in the day-to-day operation of the company's employee benefits programs, including health, dental, vision, life, disability, retirement and leave administration. This role is a point of contact for employee benefits questions and maintains enrollment, records and carrier billing accurate and compliant.
In this role, you will:
Enrollment and Eligibility
- Processes new hire enrollments, qualifying life event changes and terminations accurately and timely.
- Verify eligibility for benefits based on hire date and employment status.
- Works with the Payroll and Benefits Manager and vendors to coordinate annual open enrollment, including employee communications, information sessions and system coordination.
- Assist with the 401(k) program, including the bi-annual open enrollment periods.
Employee Support
- Serve as the first point of contact for employee questions about coverage, claims, deductions and plan options.
- Conduct benefits orientations for new hires.
Records, Billing and Payroll Coordination
- Maintain accurate benefits data in the HRIS and carrier systems.
- Reconcile monthly carrier invoices and resolve discrepancies.
- Work with Payroll to ensure benefit deductions are correct and up to date.
- Support benefit related invoicing and billbacks through internal systems.
Program Support
- Coordinate wellness programs and other voluntary benefits.
- Prepare reports on enrollment, costs and utilization for the Payroll and Benefits Manager.
- Recommend process improvements to make benefits administration more efficient.
- Assist with the 401(k) program, including the bi-annual open enrollment periods.
- Support COBRA notices and continuation coverage, directly or through a vendor.
- Support compliance with ERISA, ACA (including 1094-C/1095-C reporting), HIPAA and other regulations.
- Support annual nondiscrimination testing, Form 5500 filings and audits, as needed.
- Support Medical Support Orders.
- Assist in Workers Compensation Audits, as needed.
- Create other reports related to benefits internally or with vendors, as needed.
- Maintain confidentiality of employee health and personal information.
Leave Administration
- Works with Human Resources in administering FMLA, short-term and long-term disability, and other leaves of absence.
- Works with HR to track leave and coordinate return-to-work processes with managers.
- Associate's or bachelor's degree in human resources, business administration or a related field, or equivalent work experience.
- 2 or more years of experience in benefits administration or a closely related HR role.
- Working knowledge of group health and welfare plans, 401(k) plans and leave programs.
- Familiarity with ERISA, ACA, COBRA, FMLA and HIPAA requirements.
- Experience with an HRIS or benefits administration platforms.
- Strong proficiency in Microsoft Excel, including reconciliations and formulas.
- Experience administering benefits across multiple states or for unionized employees.
- Experience with self-funded health plans.
- Ability to maintain confidential and secure information.
- Proficiency with Microsoft Office specifically Word, Excel, and Outlook
- Excellent verbal and written communication skills with a customer service focus.
- Detail oriented with strong organizational, time management, and follow-through skills.
- Ability to multitask and be a team player in a fast-paced environment.
We are Proud to Provide the following:
- Access to benefits including medical, dental and vision insurance
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