Assistant Community Manager

RHP Properties, Inc.; Auburn Hills (MI); Hybrid; USD 28.000 - 34.000; Teilzeit

Benefits dieser Stelle

Competitive compensation + bonuses

Zusammenfassung

RHP Properties, Inc. in Auburn Hills, MI seeks an Assistant Community Manager for a 30-hour per week role. You will perform administrative duties under supervision of the Community Manager and support sales activities.

The position requires office experience, proficiency with Microsoft Office, and the ability to lift up to 25 pounds. This role emphasizes customer service and relationship-building within the community.

Qualifikationen

• Greet all customers with a polite, professional demeanor.
• Answer community office telephone calls promptly and professionally, provide requested information for telephone inquiries.
• Develop and maintain community relationships.
• Use Microsoft Office to produce and present documents.
• Assist the Community Manager in entering data into the management software program.
• Assist the Community Manager in completing guest cards and entering lead information in the Link System. Leads include people interested in Bayshore Homes or Bayshore Brokered Homes, moving a home into the community, etc.
• Maintain all community office files according to company policy, including state and local requirements.
• Inventory, order and verify receipt of office supplies. Coordinate maintenance of office equipment to ensure continuous customer sales and service.
• Document telephone conversations, visits, and presentations to maintain existing customers and to build a book of business of potential residents.
• Work with the Community Manager in new and used home sales; present homes to potential residents.
• Ensure residents’ privacy and property preservation.
• Comply with Federal, State, and Local regulatory requirements to protect company interests and avoid discrimination.
• A minimum of 1-year general office experience required; 1-year sales experience preferred.
• High School Diploma or GED required
• Detail-oriented with strong analytical and organizational skills.
• Ability to multitask and be a team player in a fast-paced environment.
• Working knowledge of Microsoft Office (Excel, Word, Outlook).
• Ability to lift up to 25 pounds.
• Valid operator’s license and driving record; ability to commute between communities.

Aufgaben

• Greet customers politely and professionally.
• Answer calls promptly and provide information as requested.
• Develop and maintain relationships with residents and prospects.
• Enter data into management software and maintain files.
• Enter lead information and guest cards in the Link System.
• Assist with home sales activities and present homes when needed.
• Protect residents' privacy and property; ensure compliance with policies.
• Follow federal, state, and local regulations to avoid discrimination.
• Maintain office supplies and coordinate equipment maintenance.
• Document conversations and visits to build a resident book of business.

Kenntnisse

Office administration

Customer service

Data entry

Microsoft Office

Ausbildung

High School Diploma or GED

Tools

Management software

Link System

Jobbeschreibung

Headquartered in Farmington Hills, Michigan, RHP Properties ( www.rhp.com ) is the nation's largest private owner and operator of manufactured home communities. With more than 395communities throughout 31states, we continue to expand our footprint to provide accessible and affordable housing across the country. All of this would not be possible without the energy and drive of our talented employees! We invest in our employees, with regular training, opportunities for advancement, and fun events to bring everyone together.

We are presently seeking an Assistant Community Manager for our College Heightscommunity located in Auburn Hills, MI.who will perform administrative duties under the supervision of a Community Manager for 30 hours per week.

As a successful Assistant Community Manager, you will:

• Greet all customers with a polite, professional demeanor.
• Answer community office telephone calls promptly and professionally, provide requested information for telephone inquiries.
• Develop and maintain community relationships.
• Use Microsoft Office to produce and present documents.
• Assist the Community Manager in entering data into the management software program.
• Assist the Community Manager in completing guest cards and entering lead information in the Link System. “Leads” include but are not limited to people interested in purchasing Bayshore Homes or Bayshore Brokered Homes, moving a home into the community and etc.
• Maintain all community office files according to company policy, including state and local requirements.
• Inventory, order and verify receipt of office supplies. Coordinate maintenance of office equipment to ensure continuous customer sales and service.
• Document telephone conversations, visits, and presentations to maintain existing customers and to build a book of business of potential residents for property management.
• Work in conjunction with the Community Manager in new and used home sales. Present homes to potential residents as needed.
• Ensure residents’ privacy and property preservation.
• Comply with Federal, State, and Local regulatory requirements to protect the interest of the company and to avoid discrimination of residents, vendors and team members.
• A minimum of 1-year general office experience required; 1-year sales experience preferred, occasionally required
• High School Diploma or GED required
• Detail-oriented and with strong analytical and organizational skills.
• Ability to multitask and be a team player in a fast-paced environment.
• Working knowledge of Microsoft Office, specifically Excel, Word, and Outlook.
• Ability to lift up to 25 pounds.
• Valid operator’s license, maintenance of a good driving record at all times, and insurability under the Company’s policy at all times and the ability to commute between communities.

We are Proud to Provide the following:

• Competitive compensation plus eligibility to earn commissions and bonuses

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