Benefits Administration Specialist - Hybrid & Health Benefits

SupportFinity™; Wickliffe (OH); Hybrid; USD 65,000 - 90,000; Full time

Benefits offered by this job

Competitive salary

401(k) match

Medical, dental & vision coverage

HSA

Paid holidays & vacation

Flexible work environment

Learning & development

Career growth

Inclusive culture

Job summary

The Lubrizol Corporation in Wickliffe, OH is hiring a Benefits Administration Specialist to manage health and welfare programs, including enrollment, COBRA, and retiree benefits, collaborating with HR and vendors. This role requires strong benefits knowledge and Workday proficiency, with strict confidentiality and exceptional communication.

You will interpret plan documents, process changes, and support inquiries from employees, retirees, and managers while ensuring accuracy and compliance in a

Qualifications

• Bachelor’s degree in HR, Business Admin, related field or equivalent experience.
• Minimum 3 years of professional HR experience, preferably benefits administration.
• Experience in a shared service/customer service environment is preferred.
• Strong knowledge of benefits regulations and compliance (ERISA, HIPAA, COBRA).
• Ability to interpret complex plan documents and policies.
• Excellent written, verbal, and interpersonal communication; maintains confidentiality.
• Proficiency with Workday or similar HRIS preferred.

Responsibilities

• Administer day-to-day health and welfare benefit plans (medical, dental, life, disability, FSA/HSA, COBRA, retiree).
• Serve as primary contact for inquiries via phone, email, or Help cases with clear guidance.
• Interpret plan documents and SPDs to resolve issues.
• Process enrollments, terminations, retirements, and family status changes.
• Act as Workday SME for health and welfare benefits; troubleshoot and resolve issues.
• Liaise with vendors/TPAs on eligibility, claims, billing, COBRA, retiree coverage.
• Manage workload to meet service levels; maintain accuracy and confidentiality.
• De-escalate sensitive situations with empathy and clear next steps.
• Document inquiries; follow up for timely resolution.
• Support benefits projects (open enrollment, acquisitions, divestitures, process improvements).
• Collaborate to enhance benefits processes and employee experience.

Skills

Benefits administration

ERISA compliance

HR policies

Workday

Communication

Data confidentiality

Organizational skills

Microsoft Office

Education

Bachelor’s degree in HR or related field

Tools

Workday HRIS

HRIS

Microsoft Office

Job description

The Lubrizol Corporation in Wickliffe, OH is hiring a Benefits Administration Specialist to manage health and welfare programs, including enrollment, COBRA, and retiree benefits, collaborating with HR and vendors. This role requires strong benefits knowledge and Workday proficiency, with strict confidentiality and exceptional communication.

You will interpret plan documents, process changes, and support inquiries from employees, retirees, and managers while ensuring accuracy and compliance in a