Benefits Administration & Data Analyst

The California State University; San Jose (CA); On-site; USD 65,000 - 74,000; Full time

Job summary

San José State University’s Employee Services team seeks a Benefits Services Analyst to deliver high-quality benefits support to university employees. This role blends benefits administration, data management, and cross-functional collaboration with opportunities to contribute to enrollment and related projects that improve the employee experience.

The ideal candidate communicates professionally, protects confidential information, and applies knowledge of HR benefits and payroll processes across

Qualifications

• Ability to communicate with constituents in a professional and respectful manner.
• Thorough knowledge of general HR and employee benefits methods, procedures, and practices; working knowledge of payroll processes and their relationship to employee benefit administration.
• Ability to maintain confidentiality and appropriately handle sensitive information.
• Flexibility to adapt to changing priorities and deadlines.
• Ability to analyze and interpret technical procedures, regulations, policies, and collective bargaining agreement provisions related to employee benefits and payroll.
• Ability to maintain data integrity and accuracy across multiple systems and generate reports as needed.
• Analytical skills to collect, analyze, and summarize human resources data and metrics.
• Skill in following guidelines and providing input and feedback as required and applicable to regulatory compliance.
• Computer skills to appropriately use technology and relevant software packages as required.
• Excellent customer service and interpersonal skills and ability to establish and maintain effective working relationships with employees, vendors, insurance carriers, state agencies, Payroll, and other People & Culture Staff.
• Ability to handle multiple work priorities, meet deadlines, maintain confidentiality, and appropriately handle sensitive employee information.

Responsibilities

• Perform the full range of work related to the administration of employee benefits, retirement programs, including coordinating benefit-related matters for employees on leave.
• Research, analyze, and resolve benefit-related employment data ranging from routine to moderate complexity.
• Maintain and update employee benefit and related data in automated information systems (PeopleSoft, CHRS, PIMS, MyCalPERS) and other applicable systems.
• Prepare and process benefit plan documents, enrollment changes, retirement-related transactions, and other benefit information.
• Certify pertinent information in MyCalPERS and maintain and key data into PIMS for the Affordable Care Act (ACA).
• Maintain confidential employee benefit files and records and ensure the accuracy and integrity of employee benefit data.
• Serve as a liaison between Benefits and Payroll on matters involving employee benefit deductions, enrollment changes, retirement contributions, benefit-related pay adjustments, and other transactions requiring coordination between the two areas.
• Review benefit-related payroll information and identify discrepancies between benefit elections, employee records, and payroll deductions; research and coordinate corrections as appropriate.
• Provide/enter benefit-related information into payroll and benefits systems, including PIMS, PeopleSoft, MyCalPERS, and other applicable systems.
• Coordinate with Payroll, the State Controller’s Office, and other People & Culture staff to resolve benefit-related payroll discrepancies and ensure timely and accurate processing.
• Assist with audits, reconciliations, reports, and data reviews involving employee benefits and payroll-related information.
• Participate in the new employee benefits orientations and other employee education activities.

Skills

Communication

Confidentiality

HR knowledge

Payroll knowledge

Data analysis

System navigation

Customer service

Education

Bachelor’s degree in related field

Tools

PeopleSoft

CHRS

PIMS

MyCalPERS

Job description

San José State University’s Employee Services team seeks a Benefits Services Analyst to deliver high-quality benefits support to university employees. This role blends benefits administration, data management, and cross-functional collaboration with opportunities to contribute to enrollment and related projects that improve the employee experience.

The ideal candidate communicates professionally, protects confidential information, and applies knowledge of HR benefits and payroll processes across