Benefits Account Coordinator — Learn & Grow in Insurance

Brown & Brown; Portland (OR); On-site; USD 45,000 - 65,000; Full time

Benefits offered by this job

Health benefits

401k

Student Loan Assistance

Tuition Reimbursement

Mental Health Services

Paid Time Off

Holidays

Partner Discounts

Job summary

Brown & Brown is seeking an Account Coordinator, Employee Benefits to join our growing team in Portland, OR. You will support a team of Employee Benefits Account Managers with routine tasks while learning the Employee Benefits Insurance Industry and pursuing professional certifications.

This role emphasizes data entry, filing, reviewing contracts, drafting employee communications, coordinating with carriers, and assisting with enrollment changes.

Qualifications

• Bachelor’s Degree (BA/BS) or be a high school graduate with a minimum of one year of office environment experience.
• Willingness and desire to learn about Employee Benefits
• Fluent with Microsoft Windows, Office 365, Word, and Excel
• Ability to learn software program at an accelerated ability
• Exceptional telephone demeanor
• Must have excellent customer service and interpersonal skills
• Maintain a high level of confidentiality

Responsibilities

• Support a team of 5-6 Small and Large Group Account Managers
• Perform routine clerical tasks including data entry and filing of data/materials related to customers’ employee benefits plans
• Work with insurance carriers to request materials for customers and/or follow up on previous requests
• Support AMs with processing adds, terms or changes to employee enrollments
• Communicate with carriers regarding customer billing discrepancies or simple claims issues
• Generate personalized forms for each customer
• Review carrier contracts for accuracy
• Draft employee communications materials for peer review and support the Benefits team by organizing carrier meetings
• Read and respond to all emails within 1 business day
• On occasion, pull files from BAM and email to Producers

Skills

Customer service

Interpersonal skills

Confidentiality

Willingness to learn

Organizational skills

Education

Bachelor’s Degree (BA/BS) or HS with 1 year office experience

Tools

Microsoft Windows

Office 365

Word

Excel

Job description

Brown & Brown is seeking an Account Coordinator, Employee Benefits to join our growing team in Portland, OR. You will support a team of Employee Benefits Account Managers with routine tasks while learning the Employee Benefits Insurance Industry and pursuing professional certifications.

This role emphasizes data entry, filing, reviewing contracts, drafting employee communications, coordinating with carriers, and assisting with enrollment changes.