Benefits Account Coordinator

Brown & Brown; Tallahassee (FL); On-site; USD 42,000 - 56,000; Full time

Job summary

Brown & Brown in Tallahassee, FL seeks a Benefits Account Coordinator to support account managers, manage renewals, open enrollment, and client communications. This role suits organized professionals who enjoy relationship-building in employee benefits.

You will prepare reports, maintain carrier data, and help with data entry and policy administration, collaborating with producers, carriers, and clients to deliver high-quality service and client satisfaction.

Qualifications

• High school diploma or equivalent required.
• Associate's or Bachelor's degree preferred.
• Strong Microsoft Office skills (Excel, Word, PowerPoint).
• Excellent written and verbal communication skills.
• Ability to manage multiple priorities and meet deadlines.
• Strong attention to detail and organizational skills.
• Customer service or insurance industry experience is a plus.

Responsibilities

• Support Account Managers with day-to-day servicing of employee benefits accounts.
• Assist with annual renewals, open enrollment activities, census preparation, and new business implementations.
• Prepare reports, presentations, and client-related materials.
• Maintain accurate client and carrier information within agency systems.
• Create and distribute client communications and benefit materials.
• Collaborate with Producers, Account Managers, carriers, and clients to ensure a high level of service.
• Track reporting and account activity to support client retention and growth.
• Assist with data entry, documentation, and policy administration.
• Contribute to a positive team environment focused on client success.

Skills

Communication

Time management

Attention to detail

Organizational skills

Education

High school diploma or equivalent

Associate's or Bachelor's degree preferred

Tools

Microsoft Office

Job description

Built on meritocracy, our unique company culture rewards self-starters and those who are committed to doing what is best for our customers.

Brown & Brown is seeking a Benefits Account Coordinator to join our growing team in Tallahassee, Florida.

This role is an excellent opportunity for an organized, detail-oriented professional who enjoys supporting clients, building relationships, and developing a career in the employee benefits industry. As part of our team, you'll work alongside experienced Account Managers and Producers, helping clients navigate their benefit programs while gaining exposure to renewals, open enrollment, reporting, and ongoing account management.

If you're looking for a collaborative environment where you can learn, grow, and make an impact, we'd love to hear from you.

What You'll Do

• Support Account Managers with day-to-day servicing of employee benefits accounts
• Assist with annual renewals, open enrollment activities, census preparation, and new business implementations
• Prepare reports, presentations, and client-related materials
• Maintain accurate client and carrier information within agency systems
• Create and distribute client communications and benefit materials
• Collaborate with Producers, Account Managers, carriers, and clients to ensure a high level of service
• Track reporting and account activity to support client retention and growth
• Assist with data entry, documentation, and policy administration
• Contribute to a positive team environment focused on client success

What We're Looking For

• High school diploma or equivalent required
• Associate's or Bachelor's degree preferred
• Strong Microsoft Office skills, including Excel, Word, and PowerPoint
• Excellent written and verbal communication skills
• Ability to manage multiple priorities and meet deadlines
• Strong attention to detail and organizational skills
• Ability to handle confidential information professionally
• Customer service or insurance industry experience is a plus

Preferred

• Florida 2-15 License or willingness to obtain within 90 days of hire

Why Brown & Brown?

• Opportunity to build a long-term career with one of the largest insurance brokerage firms in the country
• Collaborative, team-oriented culture
• Ongoing training and professional development opportunities
• Exposure to all aspects of employee benefits account management
• Competitive compensation and benefits package

Teammate Benefits & Total Well-Being

We go beyond standard benefits, focusing on the total well-being of our teammates, including:

• Health Benefits: Medical/Rx, Dental, Vision, Life Insurance, Disability Insurance
• Financial Benefits: ESPP; 401k; Student Loan Assistance; Tuition Reimbursement
• Mental Health & Wellness: Free Mental Health & Enhanced Advocacy Services
• Beyond Benefits: Paid Time Off, Holidays, Preferred Partner Discounts and more.

Not reflective of all benefits. Enrollment waiting periods or eligibility criteria may apply to certain benefits. Benefit details and offerings may vary for subsidiary entities or in specific geographic locations.

Recruiting Vendor Disclosure Statement

Brown & Brown does not accept unsolicited resumes from external recruiters, recruitment vendors or employment agencies ("Recruiting Vendors"). Recruiting Vendors must have a valid written agreement and received prior written authorization from an authorized Brown & Brown representative before submitting candidates for any publicly posted role. Any unsolicited resumes submitted to Brown & Brown or its employees become the property of Brown & Brown, and no fees will be paid for such submissions. Additional information regarding this policy can be found on our careers page.

The Power To Be Yourself

As an Equal Opportunity Employer, we are committed to fostering an inclusive environment comprised of people from all backgrounds, with a variety of experiences and perspectives, guided by our Diversity, Inclusion & Belonging (DIB) motto, “The Power to Be Yourself”.