Benefits Account Coordinator

001 Brown & Brown, Inc; Tallahassee (FL); On-site; USD 42,000 - 56,000; Full time

Benefits offered by this job

Health benefits

401(k) plan

Mental health support

Job summary

Brown & Brown, Inc. in Tallahassee, FL is seeking a Benefits Account Coordinator to support client accounts, renewals, enrollment, and reporting.

The role suits organized, detail-oriented professionals who enjoy servicing clients and building relationships. You will work with Account Managers and Producers to navigate benefits programs, enhance client satisfaction, and gain exposure to renewals, reporting, and ongoing account management.

Qualifications

• High school diploma or equivalent required
• Associate’s or Bachelor’s degree preferred
• Strong Microsoft Office skills, including Excel, Word, and PowerPoint
• Excellent written and verbal communication skills
• Ability to manage multiple priorities and meet deadlines
• Strong attention to detail and organizational skills
• Ability to handle confidential information professionally
• Customer service or insurance industry experience is a plus
• Preferred Florida 2-15 License or willingness to obtain within 90 days of hire

Responsibilities

• Support Account Managers with day-to-day servicing of employee benefits accounts
• Assist with annual renewals, open enrollment activities, census preparation, and new business implementations
• Prepare reports, presentations, and client-related materials
• Maintain accurate client and carrier information within agency systems
• Create and distribute client communications and benefit materials
• Collaborate with Producers, Account Managers, carriers, and clients to ensure a high level of service
• Track reporting and account activity to support client retention and growth
• Assist with data entry, documentation, and policy administration
• Contribute to a positive team environment focused on client success

Skills

Customer service

Communication

Organizational skills

Detail-oriented

Multitasking

Confidentiality

Education

High school diploma or equivalent

Associate's degree

Bachelor's degree

Florida 2-15 License or willingness to obtain within 90 days

Tools

Microsoft Office

Excel

Word

PowerPoint

Job description

Built on meritocracy, our unique company culture rewards self‑starters and those who are committed to doing what is best for our customers. Brown & Brown is seeking a Benefits Account Coordinator to join our growing team in Tallahassee, Florida. This role is an excellent opportunity for an organized, detail‑oriented professional who enjoys supporting clients, building relationships, and developing a career in the employee benefits industry. As part of our team, you'll work alongside experienced Account Managers and Producers, helping clients navigate their benefit programs while gaining exposure to renewals, open enrollment, reporting, and ongoing account management. If you're looking for a collaborative environment where you can learn, grow, and make an impact, we'd love to hear from you.

What You'll Do

• Support Account Managers with day-to-day servicing of employee benefits accounts
• Assist with annual renewals, open enrollment activities, census preparation, and new business implementations
• Prepare reports, presentations, and client‑related materials
• Maintain accurate client and carrier information within agency systems
• Create and distribute client communications and benefit materials
• Collaborate with Producers, Account Managers, carriers, and clients to ensure a high level of service
• Track reporting and account activity to support client retention and growth
• Assist with data entry, documentation, and policy administration
• Contribute to a positive team environment focused on client success

What We’re Looking For

• High school diploma or equivalent required
• Associate’s or Bachelor’s degree preferred
• Strong Microsoft Office skills, including Excel, Word, and PowerPoint
• Excellent written and verbal communication skills
• Ability to manage multiple priorities and meet deadlines
• Strong attention to detail and organizational skills
• Ability to handle confidential information professionally
• Customer service or insurance industry experience is a plus
• Preferred Florida 2-15 License or willingness to obtain within 90 days of hire

Why Brown & Brown?

• Opportunity to build a long-term career with one of the largest insurance brokerage firms in the country
• Collaborative, team-oriented culture
• Ongoing training and professional development opportunities
• Exposure to all aspects of employee benefits account management
• Competitive compensation and benefits package

Benefits & Total Well-Being

• Health Benefits: Medical/Rx, Dental, Vision, Life Insurance, Disability Insurance
• Financial Benefits: ESPP; 401k; Student Loan Assistance; Tuition Reimbursement
• Mental Health & Wellness: Free Mental Health & Enhanced Advocacy Services
• Paid Time Off, Holidays, Preferred Partner Discounts and more. Not reflective of all benefits.
• Enrollment waiting periods or eligibility criteria may apply to certain benefits.
• Benefit details and offerings may vary for subsidiary entities or in specific geographic locations.

The Power to Be Yourself As an Equal Opportunity Employer, we are committed to fostering an inclusive environment comprised of people from all backgrounds, with a variety of experiences and perspectives, guided by our Diversity, Inclusion & Belonging (DIB) motto, The Power to Be Yourself. We think of ourselves as a team, so we have teammates - not employees. We strive to attract people who are competitive, driven, and disciplined. Built on meritocracy, our unique company culture rewards self-starters and those who are committed to doing what is best for our customers. Founded in 1939 as a small, two-partner firm, Brown & Brown (NYSE: BRO) and our team of companies have grown into one of the world's largest insurance brokerages while staying true to our foundation of trust, resilience, and delivering results. With a team that is as connected locally as it is globally, our high-performing, highly collaborative team delivers innovative risk and insurance solutions. We look for individuals who embrace our culture, thrive in a collaborative environment, are driven to grow and succeed, and are committed to always doing what is right. With a unique culture built on integrity, superior capabilities and grit, we value teamwork, trust and courage. We think of ourselves as a team, so we have teammates - not employees, and leaders - not managers. Everything we do is about the greater WE - never me. While diverse in abilities and experience, we are all connected through our core values, a commitment to our local communities and a shared mission - always doing what is best for our customers.