Benefit Specialist Full Training- ME

mcquadeorganization; United States; Remote; USD 32,000 - 48,000; Full time

Benefits offered by this job

On-the-job training

Mentorship

Career advancement opportunities

Supportive culture

Remote flexibility

Job summary

mcquadeorganization in Lewiston, ME is seeking an Entry-Level Benefits Representative to connect with clients, provide personalized insurance solutions, and grow in a supportive team.

This entry-level role offers comprehensive on-the-job training, mentorship, and clear opportunities for advancement as you assist clients with enrollment, coverage details, and benefits questions.

Qualifications

• Entry-level role requiring strong communication and listening.
• Training provided and opportunities for growth.
• Experience with CRM or Zoom is a plus.

Responsibilities

• Assist clients via phone and online platforms with inquiries.
• Explain benefit plans, coverage, and eligibility.
• Support enrollment, changes, and troubleshooting.
• Maintain up-to-date documentation for internal teams and clients.
• Identify client needs and offer product solutions.
• Collaborate with teams to resolve issues and improve service.
• Stay informed on industry trends and benefit regulations.

Skills

Communication skills

Active listening

Customer-first mindset

Self-motivated

Detail-oriented

Tech skills

Team player

Multitasking

CRM familiarity

Adaptability

Education

High school diploma or equivalent

College degree (preferred)

Tools

Zoom

CRM systems

Job description

We’re seeking a motivated Benefits Specialist in Lewiston, ME to connect with clients, provide personalized insurance solutions, and enjoy career growth in a supportive team environment.

Join Our Growing Team as a Benefits Representative – No Experience Required!

Are you a motivated, high-energy individual with a passion for helping others? Do you thrive in a fast-paced, team-oriented environment where your dedication and drive are recognized and rewarded? If so, we want to meet you!

Position: Entry-Level Benefits Representative

We are actively seeking Entry-Level Benefits Representatives to join our expanding team. In this role, you’ll be the first point of contact for clients seeking support with their benefits packages. Whether you’re looking to kick-start your career or pivot into a meaningful role where you can grow and make an impact, this could be your perfect fit.

Responsibilities:

• Assist current clients via phone and online platforms with account inquiries and product guidance.
• Provide accurate, easy-to-understand information about benefit plans, coverage, and eligibility.
• Support clients through benefits enrollment, changes, and troubleshooting.
• Keep documentation and support resources up-to-date for both internal teams and clients.
• Help identify client needs and offer appropriate product solutions.
• Collaborate with internal teams to resolve issues and improve service delivery.
• Stay informed on industry trends, company updates, and benefit regulations.

Qualifications:

• Strong communication and active listening skills.
• A customer-first attitude and genuine desire to help others.
• Self-motivated with the ability to work independently and in a team setting.
• Detail-oriented and able to manage multiple priorities effectively.
• Basic computer skills, including comfort with tools like Zoom and CRM platforms.
• Flexible, coachable, and eager to learn and grow.

Preferred (but not required):

• High school diploma or equivalent (college degree a plus).
• Previous customer service or administrative experience is a bonus, but not necessary—we’ll train you!

What We Offer:

• Comprehensive on-the-job training and mentorship.
• A supportive, inclusive work culture.
• Clear pathways for career advancement.
• The opportunity to make a positive impact every day.

Ready to Launch Your Career?

We’re not just looking for employees—we’re building a team of people who want to grow with us.

If you're ready to make a difference and be part of something meaningful.

Benefits Specialist jobs in Lewiston, ME – remote flexibility, advancement opportunities, and competitive income potential.