Benefit Specialist - Remote KY

mcquadeorganization; United States; Remote; USD 36,000 - 48,000; Full time

Benefits offered by this job

Comprehensive on-the-job training

Supportive, inclusive work culture

Clear career advancement pathways

Positive daily impact

Job summary

mcquadeorganization is seeking an Entry-Level Benefits Representative in Lexington, KY. You’ll be the first point of contact for clients seeking support with their benefits packages and will learn enrollment, eligibility, and product guidance basics.

No prior experience required. We provide comprehensive on-the-job training, a supportive culture, and clear pathways for career advancement as you grow with the team.

Qualifications

• Strong communication and active listening skills.
• Customer-first attitude and genuine desire to help others.
• Self-motivated with the ability to work independently and in a team setting.
• Detail-oriented and able to manage multiple priorities effectively.
• Basic computer skills, including comfort with Zoom and CRM platforms.

Responsibilities

• Assist current clients via phone and online platforms with account inquiries and product guidance.
• Provide accurate, easy-to-understand information about benefit plans, coverage, and eligibility.
• Support clients through benefits enrollment, changes, and troubleshooting.
• Keep documentation and support resources up-to-date for both internal teams and clients.
• Help identify client needs and offer appropriate product solutions.
• Collaborate with internal teams to resolve issues and improve service delivery.
• Stay informed on industry trends, company updates, and benefit regulations.

Skills

Communication

Active listening

Teamwork

Detail-oriented

Multitasking

Customer service

Education

High school diploma

Tools

Zoom

CRM platforms

Job description

Join Our Growing Team as a Benefits Representative – No Experience Required!

Are you a motivated, high-energy individual with a passion for helping others? Do you thrive in a fast-paced, team-oriented environment where your dedication and drive are recognized and rewarded? If so, we want to meet you!

Position: Entry-Level Benefits Representative

We are actively seeking Entry-Level Benefits Representatives to join our expanding team. In this role, you’ll be the first point of contact for clients seeking support with their benefits packages. Whether you’re looking to kick-start your career or pivot into a meaningful role where you can grow and make an impact, this could be your perfect fit.

Responsibilities:

• Assist current clients via phone and online platforms with account inquiries and product guidance.
• Provide accurate, easy-to-understand information about benefit plans, coverage, and eligibility.
• Support clients through benefits enrollment, changes, and troubleshooting.
• Keep documentation and support resources up-to-date for both internal teams and clients.
• Help identify client needs and offer appropriate product solutions.
• Collaborate with internal teams to resolve issues and improve service delivery.
• Stay informed on industry trends, company updates, and benefit regulations.

Qualifications:

• Strong communication and active listening skills.
• A customer-first attitude and genuine desire to help others.
• Self-motivated with the ability to work independently and in a team setting.
• Detail-oriented and able to manage multiple priorities effectively.
• Basic computer skills, including comfort with tools like Zoom and CRM platforms.
• Flexible, coachable, and eager to learn and grow.

Preferred (but not required):

• High school diploma or equivalent (college degree a plus).
• Previous customer service or administrative experience is a bonus, but not necessary—we’ll train you!

What We Offer:

• Comprehensive on-the-job training and mentorship.
• A supportive, inclusive work culture.
• Clear pathways for career advancement.
• The opportunity to make a positive impact every day.

Remote, paid training, no cold calling, flexible schedule, high income potential, and career growth opportunities Lexington KY 40504