Benefit Specialist - Remote KY

Globe Life AIL - McQuade Organization; Lexington (KY); Remote; USD 35,000 - 50,000; Full time

Benefits offered by this job

Comprehensive on-the-job training

Supportive work culture

Clear pathways for career advancement

Job summary

Globe Life AIL - McQuade Organization in Lexington, KY, is seeking Entry-Level Benefits Representatives. This role involves assisting clients with benefits inquiries and providing support through enrollment and changes. Ideal candidates will have strong communication skills and a desire to help others. Comprehensive training is provided for those new to the field, and flexible schedules are offered, making it an excellent opportunity for career growth. Join us to start making a positive impact every day!

Qualifications

• Strong communication and active listening skills are essential.
• A customer-first attitude and genuine desire to help others is required.
• Self-motivated with the ability to work independently and in a team setting.

Responsibilities

• Assist current clients via phone and online platforms with account inquiries.
• Provide accurate information about benefit plans and eligibility.
• Support clients through benefits enrollment and changes.

Skills

Strong communication and active listening skills

Customer-first attitude

Self-motivated

Detail-oriented

Basic computer skills

Education

High school diploma or equivalent

Tools

CRM platforms

Zoom

Job description

Join Our Growing Team as a Benefits Representative – No Experience Required!

Are you a motivated, high-energy individual with a passion for helping others? Do you thrive in a fast-paced, team-oriented environment where your dedication and drive are recognized and rewarded? If so, we want to meet you!

Position: Entry-Level Benefits Representative

We are actively seeking Entry-Level Benefits Representatives to join our expanding team. In this role, you’ll be the first point of contact for clients seeking support with their benefits packages. Whether you’re looking to kick-start your career or pivot into a meaningful role where you can grow and make an impact, this could be your perfect fit.

Responsibilities

• Assist current clients via phone and online platforms with account inquiries and product guidance.
• Provide accurate, easy-to-understand information about benefit plans, coverage, and eligibility.
• Support clients through benefits enrollment, changes, and troubleshooting.
• Keep documentation and support resources up-to-date for both internal teams and clients.
• Help identify client needs and offer appropriate product solutions.
• Collaborate with internal teams to resolve issues and improve service delivery.
• Stay informed on industry trends, company updates, and benefit regulations.

Qualifications

• Strong communication and active listening skills.
• A customer-first attitude and genuine desire to help others.
• Self-motivated with the ability to work independently and in a team setting.
• Detail-oriented and able to manage multiple priorities effectively.
• Basic computer skills, including comfort with tools like Zoom and CRM platforms.
• Flexible, coachable, and eager to learn and grow.

Preferred (but not required)

• High school diploma or equivalent (college degree a plus).
• Previous customer service or administrative experience is a bonus, but not necessary—we’ll train you!

What We Offer

• Comprehensive on-the-job training and mentorship.
• A supportive, inclusive work culture.
• Clear pathways for career advancement.
• The opportunity to make a positive impact every day.

Ready to Launch Your Career?

We’re not just looking for employees—we’re building a team of people who want to grow with us. If you're ready to make a difference and be part of something meaningful, apply today to join our team as a Benefits Representative.

***Remote, paid training, no cold calling, flexible schedule, high income potential, and career growth opportunities Lexington KY 40504