Eligibility & Benefits Programs Specialist II

Virginia Department of Social Services; Waynesboro (GA); Hybrid; USD 52,000 - 68,000; Full time

Job summary

Virginia Department of Social Services seeks a Benefit Programs Specialist II to determine and re-determinate eligibility for food, financial, medical, and other social services benefits. You will work within policies but apply independent judgment on social factors affecting eligibility.

The role emphasizes interviewing, translating program details for clients, and ensuring compliance with state and federal guidelines while maintaining confidentiality and ethics.

Qualifications

• Minimum of a high school diploma with related work experience or training providing required knowledge, skills, and abilities.
• Special Requirements: Spanish bilingual skills with ability to translate benefit program details.
• Experience in financial assistance or benefit programs and use of computer software/hardware.

Responsibilities

• Interview individuals for assistance and re-determine ongoing eligibility.
• Explain benefit programs and determine need for assistance.
• Complete other duties as assigned.
• Assist in providing emergency shelter as mandated and required.

Skills

Communication

Computer literacy

Math/Calculations

Judgment/Discretion

Education

High school diploma + coursework

Tools

Case management software

Data systems

Job description

Virginia Department of Social Services seeks a Benefit Programs Specialist II to determine and re-determinate eligibility for food, financial, medical, and other social services benefits. You will work within policies but apply independent judgment on social factors affecting eligibility.

The role emphasizes interviewing, translating program details for clients, and ensuring compliance with state and federal guidelines while maintaining confidentiality and ethics.