Benefit Programs Specialist

City of Williamsburg; Williamsburg, Northern (VA, KY); On-site; USD 42,000 - 54,000; Full time

Job summary

The City of Williamsburg is hiring a Benefit Programs Specialist to perform eligibility functions for SNAP, Medicaid, TANF, VIEW, and Energy Assistance. The role supports intake, ongoing reviews, and referrals, with cross-training across programs. A valid Virginia driver's license and background checks are required.

Bilingual ability is a plus. The City is an Equal Opportunity Employer. Experience with benefits programs and VDSS systems is preferred, and the position may involve coordinating

Qualifications

• High School Diploma or equivalent.
• One year of related work experience.
• Valid Virginia Driver’s License or obtain within 90 days.
• Acceptable Criminal history, CPS and DMV background checks, drug screen.

Education

High School Diploma or equivalent

One year of related work experience

Tools

VDSS electronic case management system

Job description

Job Opportunities

The City of Williamsburg Human Services Department is looking for a qualified candidate to fill the position of Benefit Programs Specialist. This position is responsible for performing a range of eligibility functions that pertain to Virginia Department of Social Services Benefit Programs, including intakes, ongoing reviews, and referrals to other services.

Benefit Programs include Supplemental Nutrition Assistance Program [SNAP], Medicaid, Temporary Assistance for Needy Families [TANF], VIEW, and Energy Assistance. Other programs, as assigned, may include Long-term Care, Auxiliary Grants [AG], Child Care, and Fraud Prevention. All positions are cross-trained, as needed, and workers may assume coordinating responsibilities.

QUALIFICATIONS

Education and Experience:

• High School Diploma or equivalent; and
• One (1) year of related work experience

Special Qualifications:

• Valid Virginia Driver’s License or obtain within 90 days
• Acceptable Criminal history, CPS and DMV background checks, drug screen

Preferred Qualifications:

• Prior work experience in financial assistance programs sufficient to determine/redetermine eligibility for benefits
• Experience with VDSS electronic case management system and search tools
• Bilingual (Spanish), skills with a competency to translate benefit program details

The City of Williamsburg is proud to be an Equal Opportunity Employer.