Benefit Programs Specialist

City of Williamsburg, Virginia; Williamsburg (VA); On-site; USD 45,000 - 60,000; Full time

Job summary

The City of Williamsburg is seeking a Benefit Programs Specialist to support eligibility for Virginia programs including SNAP, Medicaid, TANF, VIEW, and Energy Assistance. The role involves intakes, ongoing reviews, and referrals to related services, with cross-training for coordinating responsibilities as needed.

Qualifications include a high school diploma and at least one year of related work experience.

Qualifications

• High School Diploma or equivalent.
• One year of related work experience.
• Valid Virginia Driver’s License or obtain within 90 days.
• Acceptable Criminal history, CPS and DMV background checks, drug screen.
• Preferred: Experience with VDSS electronic case management system.
• Preferred: Bilingual (Spanish) to translate benefit program details.

Education

High School Diploma or equivalent

One year of related work experience

Job description

The City of Williamsburg Human Services Department is looking for a qualified candidate to fill the position of Benefit Programs Specialist. This position is responsible for performing a range of eligibility functions that pertain to Virginia Department of Social Services Benefit Programs, including intakes, ongoing reviews, and referrals to other services.

Benefit Programs include Supplemental Nutrition Assistance Program [SNAP], Medicaid, Temporary Assistance for Needy Families [TANF], VIEW, and Energy Assistance. Other programs, as assigned, may include Long-term Care, Auxiliary Grants [AG], Child Care, and Fraud Prevention. All positions are cross‑trained, as needed, and workers may assume coordinating responsibilities.

Qualifications

Education and Experience

• High School Diploma or equivalent; and
• One (1) year of related work experience

Special Qualifications

• Valid Virginia Driver’s License or obtain within 90 days
• Acceptable Criminal history, CPS and DMV background checks, drug screen

Preferred Qualifications

• Prior work experience in financial assistance programs sufficient to determine/redetermine eligibility for benefits
• Experience with VDSS electronic case management system and search tools
• Bilingual (Spanish), skills with a competency to translate benefit program details

The City of Williamsburg is proud to be an Equal Opportunity Employer.