Beneficiary Service Coordinator

Samaritan's Purse; Fullerton (CA); On-site; USD 52,000 - 68,000; Full time

Benefits offered by this job

Flexible Spending Account

Disability insurance

Paid Family Medical Leave

Term Life Insurance

401(k) retirement savings plan

10 paid holidays

12 vacation/personal days

Job summary

Samaritan's Purse in Fullerton, California is seeking a Beneficiary Service Coordinator to join the U.S. Rebuild team. You will assist disaster-affected homeowners, manage eligibility, coordinate background checks, and support intake and screening.

The role requires an Associate degree with 3–5 years related experience, strong Microsoft Office abilities, and excellent communication. You will collaborate with the Office Manager and volunteers to ensure funds are used as required.

Qualifications

• Associate's degree (A.A.) or equivalent from a two-year college or technical school; 3–5 years related experience and/or training; or equivalent combination.
• Thorough knowledge of Microsoft Office (Outlook, Word, Excel).
• Highly effective communication and written skills.

Responsibilities

• Interview applicants and gather pertinent background information, including financial history.
• Facilitate background checks and drug screening, if required.
• Take inbound/outbound calls to assist homeowners affected by disaster and support volunteers.
• Procure and use FEMA/insurance funds for home construction, ensuring funds are used as intended.
• Communicate with homeowners and keep them informed of progress.
• Attend local long-term recovery meetings to identify needs and applicants.
• Other duties as assigned.

Skills

Analytical skills

Communication skills

Time management

Education

Associate's degree or equivalent

Biblical Studies credit hours preferred

Tools

Microsoft Office

Job description

Location: Fullerton, CA, United States
Job ID: 17779
Date Posted: Sep 15, 2026

Get Involved!

What do we believe?

Demonstrate Biblical Integrity

At Samaritan's Purse, the Gospel is the center of all we do! We start each day with a time of devotions and prayer for each other, our staff, and volunteers who serve around the world. As a faith-driven organization, our Statement of Faith shapes every aspect of our global work.

We are seeking a Beneficiary Service Coordinator to join our U.S. Rebuild team in Fullerton, California. Through humanitarian work, the goal and purpose of Samaritan's Purse are to help people in Jesus' name and share the Gospel of Jesus Christ.

In the role of Beneficiary Service Coordinator,you will have the opportunity to:

Maintain a personal, active relationship with Jesus Christ and is a consistent witness for Jesus Christ

Investigate requests to identify best-matched candidates based on need, eligibility, and other program criteria. Interview applicants and gather pertinent background information, including financial history. Facilitate background checks and drug screening, if required

Take inbound/make outbound phone calls to serve homeowners affected by disaster, needing assistance with rebuilding their homes, and assisting with overflow calls from volunteers as needed

Work with the homeowner and Rebuild Office Manager to procure and use FEMA/insurance money for the construction of their home. Enforce requirements to use that money for its intended purpose

Communicate and minister to homeowners, keeping them informed of the team's progress and assisting with their requests

Attend local long-term recovery meetings to identify potential needs and applicants who may meet program criteria

Other duties as assigned

What are the qualifications?

Serve with Excellence

As a qualified candidate, you will have the following skills and experience:

Associate's degree (A.A.) or equivalent from a two-year college or technical school; and three (3) to five (5) years related experience and/or training; or equivalent combination of education and experience.

Thorough knowledge of Microsoft Office (Outlook, Word, Excel)

Ability to analyze, organize, and prioritize work while meeting multiple deadlines.

Highly effective communication and written skills.

Twelve credit hours of college-level Biblical Studies preferred, not required

What are the benefits?

Walk in Bold Faith

Samaritan's Purse is proud to offer a competitive benefits package, including:

Flexible Spending Account (FSA)

Long-term and Short-term disability insurance

Paid Family Medical Leave

Term Life Insurance

401(k) retirement savings plan

10 paid holidays

12 vacation/personal days

Type: Full-Time

Department: U.S. Rebuild

Location: Fullerton, California

Location: Fullerton, CA, United States
Date Posted: Sep 15, 2026

Samaritan's Purse
PO Box 3000
Boone, NC 28607
828.262.1980.

Samaritan’s Purse is a 501(c)(3) tax-exempt charity. All contributions designated for specific projects shall be applied to those projects, and we may assess up to 10 percent to be used for administering the gift. Occasionally, we receive more contributions for a given project than can be wisely applied to that project. When that happens, we use these funds to meet a similar pressing need.