Bellperson (Part-Time)

The Roosevelt Hotel; New Orleans (LA); On-site; USD 16,000 - 19,000; Full time

Benefits offered by this job

Medical and Vision Insurance

Dental Insurance

Flexible Spending Account (FSA)

401(k) Retirement Plan

Employee Assistance Program

Free Team Member Meals

Discounted Parking

Property Discounts

Paid Time Off

Go Hilton Travel Discounts

Tuition Reimbursement

Guild Education Program

Job summary

The Roosevelt New Orleans, A Waldorf Astoria Hotel is seeking a proactive Guest Services team member to welcome guests, assist with luggage, and help guests enjoy a seamless stay in our luxury property. This full-time role offers opportunities for growth in a premier hospitality environment.

We value integrity, teamwork, and a passion for delivering exceptional guest experiences, with a comprehensive benefits package including medical, dental, 401(k), and travel discounts.

Qualifications

• Hospitality mindset and customer service orientation.

Responsibilities

• Welcome and assist guests: greet and escort arriving and departing guests, transport luggage, and familiarize guests with rooms and amenities.
• Handle luggage with care: retrieve, transport, organize, and store guest luggage in accordance with hotel standards and procedures.
• Assist with guest transport: operate property vehicles to transport guests to and from designated destinations.
• Maintain equipment standards: keep bell carts and work areas clean and in good working order.

Job description

Job Identification: 208914

Job Category: Guest Services, Operations, and Front Office

Job Schedule: Full time

Locations: The Roosevelt New Orleans, A Waldorf Astoria Hotel (On-site)

Salary: 7.75

Our luxury hotel offers an unparalleled combination of Southern hospitality, world-class service and historic surroundings. As the centerpiece of the city, the hotel is located near the French Quarter and within walking distance to the city's most vibrant attractions and entertainment, including Jackson Square, Bourbon Street and the Arts and Warehouse District.

Embodying the rich heritage of Southern hospitality, the historic hotel features 504 rooms, over 60,000 square feet of meeting space, and five (5) food and beverage outlets. This includes 2 restaurants, a caf, seasonal rooftop bar, and in-room dining.

We are looking for an individual with an upbeat, outgoing personality to join our Guest Services team. This is a great opportunity for someone looking to grow their career in the Hospitality industry and Guest Services.

Team Member Benefits

When you join our team, youll enjoy a comprehensive benefits package, including:

• Medical and Vision Insurance - Blue Cross Blue Shield of Louisiana*
• Dental and Voluntary Insurance - SunLife*
• Flexible Spending Account (FSA) - Through WEX
• 401(k) Retirement Plan - Fidelity, with up to 5% employer match**
• Employee Assistance Program (EAP) - ComPsych
• Free Team Member Meals
• Discounted Parking
• Property Discounts - Restaurants, Gift Shop, and Spa
• Paid Time Off (PTO) Program
• Go Hilton Travel Discounts
• Tuition Reimbursement
• Guild Education Program
• Medical/Dental coverage begins on the first of the month following 60 days of employment
• 401(k) eligibility begins after 90 days of employment; new hires are auto-enrolled

Typical Day

• Welcome and assist guests: Greet and escort arriving and departing guests, transport luggage, and familiarize guests with their rooms and amenities
• Handle luggage with care: Retrieve, transport, organize, and store guest luggage in accordance with hotel standards and procedures
• Assist with guest transport: Operate property vehicles to transport guests to and from designated destinations
• Maintain equipment standards: Keep bell carts and work areas clean and in good working order

What are we looking for?

Hospitality - We're Passionate About Delivering Exceptional Guest Experiences.

• Integrity - We do the right thing, all the time.
• Leadership - We're leaders in our industry and in our communities.
• Teamwork - We're team players in everything we do.
• Ownership - We're the owners of our actions and decisions.
• Now - We operate with a sense of urgency and discipline

Key attributes

• Quality
• Productivity
• Dependability
• Customer Focus
• Adaptability

What will it be like to work for Hilton?

Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands. Our vision to fill the earth with the light and warmth of hospitality unites us as a team to create remarkable hospitality experiences around the world every day. And, our amazing Team Members are at the heart of it all!

Join an Award-Winning Workplace Culture

At Hilton, we dont just deliver exceptional experiences for our guests we build an exceptional workplace for the Team Members who make it all possible. As a global leader in hospitality, we’ve welcomed more than 3 billion guests worldwide, all while staying true to our founding vision: to fill the earth with the light and warmth of hospitality.

Our award-winning culture has earned us repeated recognition on the Worlds Best Workplaces list by Great Place to Work and Fortune. With our suite of world-class brands, and a company-wide commitment to providing the best stay for every guest, we’re setting new standards for the future of travel.

Whether youre starting your career or exploring something new, Hilton supports your journey every step of the way. Come for the job, stay for the career and help us make every stay a little more magical.

Curious about life at Hilton? Explore our Careers Blog to see why we’re more than a great place to stay we’re a great place to work.