Banquet Set-Up Attendant

The Roosevelt Hotel; New Orleans (LA); On-site; USD 17,000 - 24,000; Full time

Benefits offered by this job

Medical Insurance

Vision Insurance

Dental Insurance

401(k) Retirement Plan

Employee Assistance Program

Job summary

The Roosevelt New Orleans, A Waldorf Astoria Hotel is seeking a Banquet Houseperson for a full-time, on-site role. You will help set up and break down banquet, meeting, and conference spaces and assist guests in function areas to ensure smooth events.

You will maintain clean banquet spaces, coordinate with the back-of-house team, and adhere to safety standards while delivering friendly, professional service throughout events.

Responsibilities

• Delight our guests with an upbeat, friendly attitude in all interactions and actively seek ways to enhance their experience.
• Prepare banquet spaces with care by completing table and chair setup according to function requirements.
• Clean and prep banquet rooms and surfaces to be spotless and inviting.
• Monitor banquet spaces, promptly address spills and issues to ensure an exceptional guest experience.

Job description

Job Identification

209735

Job Category

Banquets

Job Schedule

Full time

Locations

The Roosevelt New Orleans, A Waldorf Astoria Hotel

(On-site)

Salary

15.00

Responsibilities

A Banquet Houseperson supports Banquet operations while maintaining high standards of cleanliness, organization, and professionalism. Responsibilities include, but are not limited to:

• Set up, break down, and clean all banquet, meeting, and conference spaces according to event specifications
• Assist guests in function areas as needed
• Maintain cleanliness of banquet and meeting areas in accordance with established quality standards

Perform Cleaning Duties Including

• Restroom cleaning
• Vacuuming, sweeping, mopping, shampooing carpets
• Cleaning and waxing floors
• Removing trash and debris
• Stocking and maintaining supply rooms
• Spot cleaning and pest/debris removal
• Ensure all banquet equipment is in proper working order and report any defects or maintenance needs
• Assist with event setups to ensure efficient department operations
• Support back-of-house team members as requested
• Safely lift, push, pull, and move banquet equipment (up to 50 pounds)
• Manage timely setup and breakdown of Food and Beverage functions
• Maintain a professional demeanor when interacting with guests and team members
• Comply with hotel security procedures, fire regulations, and health and safety standards
• Attend required hotel training sessions

Team Member Benefits

When you join our team, youll enjoy a comprehensive benefits package, including:

• Medical and Vision Insurance - Blue Cross Blue Shield of Louisiana*
• Dental and Voluntary Insurance - SunLife*
• Flexible Spending Account (FSA) - Through WEX
• 401(k) Retirement Plan - Fidelity, with up to 5% employer match**
• Employee Assistance Program (EAP) - ComPsych
• Free Team Member Meals
• Discounted Parking
• Property Discounts - Restaurants, Gift Shop, and Spa
• Paid Time Off (PTO) Program
• Go Hilton Travel Discounts
• Tuition Reimbursement
• Guild Education Program

• Medical/Dental coverage begins on the first of the month following 60 days of employment
• 401(k) eligibility begins after 90 days of employment; new hires are auto-enrolled

Here's What You'll Do During a Typical Day

Delight our guests: Bring an upbeat and friendly attitude to all guest interactions and proactively look for ways to make their experience special

Prepare banquet space with care: Complete table and chair set up according to the requirements for each function

Ensure a clean and inviting space: Clean and prep banquet rooms, ensuring all walls and surfaces are spotless

Monitor the room: Keep the banquet area clean, and promptly address spills, discarded service items, and other issues to ensure an exceptional guest experience

What are we looking for?

Hospitality - We're Passionate About Delivering Exceptional Guest Experiences.

Since being founded in 1919, Hilton has been a leader in the hospitality industry. Today, Hilton remains a beacon of innovation, quality, and success. This continued leadership is the result of our Team Members staying true to our Vision, Mission, and Values. Specifically, we look for demonstration of these Values:

• Integrity - We do the right thing, all the time.
• Leadership - We're leaders in our industry and in our communities.
• Teamwork - We're team players in everything we do.
• Ownership - We're the owners of our actions and decisions.

Now - We operate with a sense of urgency and discipline

In addition, we look for the demonstration of the following key attributes:

• Quality
• Productivity
• Dependability
• Customer Focus
• Adaptability

What will it be like to work for Hilton?

Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands. Our vision to fill the earth with the light and warmth of hospitality unites us as a team to create remarkable hospitality experiences around the world every day. And, our amazing Team Members are at the heart of it all!

Join an Award-Winning Workplace Culture

At Hilton, we dont just deliver exceptional experiences for our guests we build an exceptional workplace for the Team Members who make it all possible. As a global leader in hospitality, weve welcomed more than 3 billion guests worldwide, all while staying true to our founding vision: to fill the earth with the light and warmth of hospitality.

Our award-winning culture has earned us repeated recognition on the Worlds Best Workplaces list by Great Place to Work and Fortune. With our suite of world-class brands, and a company-wide commitment to providing the best stay for every guest, were setting new standards for the future of travel.

Whether youre starting your career or exploring something new, Hilton supports your journey every step of the way. Come for the job, stay for the careerand help us make every stay a little more magical.

Curious about life at Hilton? Explore our Careers Blog to see why were more than a great place to staywere a great place to work.