Bellperson & Guest Experience Ambassador

Davidson Hospitality Group; Washington (District of Columbia); On-site; USD 23,000 - 26,000; Full time

Job summary

The Historic Davenport Hotel, Autograph Collection in Spokane seeks a vibrant Bellperson to welcome guests, help with luggage, and share information about amenities and local attractions.

In this on-site role, you will escort guests to rooms, deliver messages and packages, arrange transportation when needed, and keep the lobby inviting while anticipating guests' needs for a memorable stay.

Qualifications

• One year prior Guest Services/Bell experience preferred.
• Valid CDL license where applicable.
• Familiarity with local area and attractions.
• Read, write and speak English fluently.
• Ability to communicate effectively with the public and other employees.

Responsibilities

• Greet guests with a warm and friendly demeanor upon arrival.
• Assist guests with their luggage, ensuring prompt and efficient service.
• Provide information about hotel amenities, services, and local attractions.
• Escort guests to their rooms, explaining the features and facilities.
• Deliver messages, packages, and other items to guest rooms.
• Coordinate transportation arrangements for guests as requested.
• Maintain a neat and organized lobby area.
• Anticipate and fulfill guests' needs to ensure a memorable stay.

Skills

Guest services

Communication

English fluency

Luggage handling

Public interaction

CDL license

Job description

The Historic Davenport Hotel, Autograph Collection in Spokane seeks a vibrant Bellperson to welcome guests, help with luggage, and share information about amenities and local attractions.

In this on-site role, you will escort guests to rooms, deliver messages and packages, arrange transportation when needed, and keep the lobby inviting while anticipating guests' needs for a memorable stay.