Warm Greeter & Cashier — Luxury Hotel Welcome

Davenport Hotel Collection; Spokane (WA); On-site; USD 23,419 - 26,174; Full time

Job summary

The Historic Davenport Hotel, Autograph Collection in Spokane, WA seeks a friendly Greeter/Cashier to welcome guests and assist with inquiries while handling cashiering duties. You will contribute to first impressions, guest satisfaction, and a smooth check-in/check-out process.

Responsibilities include greeting guests with a warm smile, answering questions, processing payments, maintaining a tidy lobby and cashier station, and collaborating with departments to ensure seamless experiences.

Qualifications

• Excellent customer service and strong communication skills.
• Fluent English: read, write and speak.
• Ability to multitask in a fast-paced environment.
• Experience with cash handling and POS systems.
• High School diploma or equivalent.
• Flexible schedules including weekends and holidays.
• Valid WA State Food Handler's Card.

Responsibilities

• Welcome guests with a warm and friendly demeanor, creating a positive atmosphere.
• Provide exceptional customer service, answer inquiries, and assist guests with needs.
• Efficiently handle cash transactions, ensuring accuracy and adherence to procedures.
• Maintain a clean, organized cashier station and lobby.
• Collaborate with other departments to ensure seamless guest experiences.
• Offer suggestions for attractions, dining, and activities nearby.
• Proactively resolve guest issues or concerns.
• Uphold the hotel brand standards and contribute to a positive team culture.

Skills

Excellent customer service

Strong communication

Read write speak English fluently

High energy and enthusiasm

Multitasking in fast-paced env

Strong attention to detail

Cash handling & POS systems

High School diploma or equivalent

Flexible schedules incl. weekends/hols

WA State Food Handlers Card

Education

High School diploma or equivalent

Job description

The Historic Davenport Hotel, Autograph Collection in Spokane, WA seeks a friendly Greeter/Cashier to welcome guests and assist with inquiries while handling cashiering duties. You will contribute to first impressions, guest satisfaction, and a smooth check-in/check-out process.

Responsibilities include greeting guests with a warm smile, answering questions, processing payments, maintaining a tidy lobby and cashier station, and collaborating with departments to ensure seamless experiences.