Bellperson - Luxury Hotel Guest Services

HOTEL&RESORT i+Land nagasaki; Spokane (WA); On-site; USD 19,000 - 28,000; Full time

Benefits offered by this job

Hotel Discounts

Tuition Reimbursement

Paid Time Off

Job summary

The Historic Davenport Hotel, Autograph Collection in Spokane, WA seeks a dynamic Bellperson to greet guests, assist with luggage, and share information about hotel amenities and local attractions. You will escort guests to rooms and deliver messages, ensuring a warm, welcoming experience for every guest.

Ideal candidates have at least one year of guest services or bell experience, fluent English, and good communication skills.

Qualifications

• One year prior Guest Services/Bell experience preferred
• Valid CDL license where applicable
• Familiarity with local area and attractions
• Read, write and speak English fluently
• Ability to communicate effectively with the public and other employees

Responsibilities

• Greet guests with a warm and friendly demeanor upon arrival
• Assist guests with their luggage, ensuring prompt and efficient service
• Provide information about hotel amenities, services, and local attractions
• Escort guests to their rooms, explaining the features and facilities
• Deliver messages, packages, and other items to guest rooms
• Coordinate transportation arrangements for guests as requested
• Maintain a neat and organized lobby area
• Anticipate and fulfill guests' needs to ensure a memorable stay

Skills

Guest Services Experience

Customer service

English fluency

Job description

The Historic Davenport Hotel, Autograph Collection in Spokane, WA seeks a dynamic Bellperson to greet guests, assist with luggage, and share information about hotel amenities and local attractions. You will escort guests to rooms and deliver messages, ensuring a warm, welcoming experience for every guest.

Ideal candidates have at least one year of guest services or bell experience, fluent English, and good communication skills.