Bellperson - Historic Luxury Hotel Guest Concierge

The Historic Davenport Hotel, Autograph Collection; Spokane (WA); On-site; USD 21,000 - 26,000; Full time

Benefits offered by this job

Hotel discounts

Medical coverage

Dental & Vision coverage

Teledoc service

Tuition reimbursement

Paid time off

Job summary

The Historic Davenport Hotel, Autograph Collection in Spokane, WA, seeks a Bellperson to greet guests, assist with luggage, and share information about local attractions. You will escort guests to rooms, deliver items, and coordinate transportation to ensure a welcoming experience.

Demonstrated guest-service skills, English fluency, and familiarity with the local area are valued as you contribute to a high-end, service-driven environment in a historic hotel setting.

Qualifications

• One year prior Guest Services/Bell experience preferred.
• Valid CDL license where applicable.
• Familiarity with local area and attractions.
• Read, write and speak English fluently.
• Ability to communicate effectively with the public and other employees.

Responsibilities

• Greet guests with a warm and friendly demeanor upon arrival.
• Assist guests with their luggage, ensuring prompt and efficient service.
• Provide information about hotel amenities, services, and local attractions.
• Escort guests to their rooms, explaining the features and facilities.
• Deliver messages, packages, and other items to guest rooms.
• Coordinate transportation arrangements for guests as requested.
• Maintain a neat and organized lobby area.
• Anticipate and fulfill guests' needs to ensure a memorable stay.

Skills

Guest services

Luggage assistance

Communication skills

English fluency

Job description

The Historic Davenport Hotel, Autograph Collection in Spokane, WA, seeks a Bellperson to greet guests, assist with luggage, and share information about local attractions. You will escort guests to rooms, deliver items, and coordinate transportation to ensure a welcoming experience.

Demonstrated guest-service skills, English fluency, and familiarity with the local area are valued as you contribute to a high-end, service-driven environment in a historic hotel setting.