Guest Experience Agent & Cashier — Historic Hotel

US Diversity Job Search; Spokane (WA); On-site; USD 19,000 - 28,000; Full time

Benefits offered by this job

Hotel discounts

Tuition reimbursement

Paid time off

401K match

Dental & Vision coverage

Job summary

The Historic Davenport Hotel, Autograph Collection in Spokane is looking for a friendly Greeter/Cashier to be the welcoming face of our iconic property. You will greet guests with a smile, assist with inquiries, and manage cashiering duties with accuracy.

Join a renowned hospitality team that values exceptional guest service and offers opportunities for growth in a historic setting, with emphasis on teamwork, guest satisfaction, and brand standards across all guest touchpoints.

Qualifications

• Excellent customer service and a friendly demeanor.
• Strong communication and the ability to multitask in a fast-paced setting.
• Experience with cash handling and POS systems.
• High School diploma or equivalent; WA State Food Handler's Card required.
• Ability to work flexible schedules, including weekends and holidays.

Responsibilities

• Greet guests with a warm, friendly demeanor and create a positive first impression.
• Assist guests with inquiries and provide information about the property.
• Handle cashiering duties accurately and efficiently.
• Maintain a clean, organized cashier station and lobby area.
• Collaborate with other departments to ensure seamless guest experiences.
• Recommend local attractions, dining, and activities.
• Resolve guest issues proactively and uphold brand standards.
• Contribute to a positive team culture and service excellence.

Skills

Customer service

Communication

Multitasking

Attention to detail

Cash handling

POS systems

Flexibility

English fluent

Education

WA State Food Handler's Card

Tools

POS systems

Job description

The Historic Davenport Hotel, Autograph Collection in Spokane is looking for a friendly Greeter/Cashier to be the welcoming face of our iconic property. You will greet guests with a smile, assist with inquiries, and manage cashiering duties with accuracy.

Join a renowned hospitality team that values exceptional guest service and offers opportunities for growth in a historic setting, with emphasis on teamwork, guest satisfaction, and brand standards across all guest touchpoints.