Historic Hotel Bellperson & Guest Services Pro

The Historic Davenport Hotel, Autograph Collection; Spokane (WA); On-site; USD 14,000 - 23,000; Full time

Benefits offered by this job

Hotel Discounts

Tuition Reimbursement

Paid Time Off

401K Match

Pet Insurance

Job summary

The Historic Davenport Hotel, Autograph Collection in Spokane is seeking a Bellperson to deliver exceptional guest experiences. You will assist guests with luggage, provide information about hotel amenities and local attractions, and escort guests to rooms with attention to detail and a welcoming demeanor.

Join a renowned property where hospitality excellence is valued, offering opportunities to grow within a historic and elegant setting and to contribute to memorable stays for guests from

Qualifications

• One year prior Guest Services/Bell experience preferred.
• Valid CDL license where applicable.
• Familiarity with local area and attractions.
• Read, write and speak English fluently.
• Ability to communicate effectively with the public and other employees.

Responsibilities

• Greet guests with a warm and friendly demeanor upon arrival.
• Assist guests with their luggage, ensuring prompt and efficient service.
• Provide information about hotel amenities, services, and local attractions.
• Escort guests to their rooms, explaining the features and facilities.
• Deliver messages, packages, and other items to guest rooms.
• Coordinate transportation arrangements for guests as requested.
• Maintain a neat and organized lobby area.
• Anticipate and fulfill guests' needs to ensure a memorable stay.

Skills

Customer service

Luggage assistance

English fluency

Guest interactions

Education

Valid CDL license

Job description

The Historic Davenport Hotel, Autograph Collection in Spokane is seeking a Bellperson to deliver exceptional guest experiences. You will assist guests with luggage, provide information about hotel amenities and local attractions, and escort guests to rooms with attention to detail and a welcoming demeanor.

Join a renowned property where hospitality excellence is valued, offering opportunities to grow within a historic and elegant setting and to contribute to memorable stays for guests from