Bell Person South Coast Winery Resort & Spa

Carter Hospitality Group; Temecula (CA); On-site; USD 35,000 - 45,000; Full time

Benefits offered by this job

401(k)

401(k) matching

Company parties

Dental insurance

Employee discounts

Flexible schedule

Free uniforms

Health insurance

Paid time off

Parental leave

Training & development

Tuition assistance

Vision insurance

Wellness resources

Job summary

Carter Hospitality Group, LLC is looking for a friendly and energetic Bell Person at South Coast Winery Resort & Spa in Temecula, California. The role involves welcoming guests, assisting with luggage, providing information on amenities, and maintaining a positive environment. Ideal candidates should have hospitality experience, excellent customer service skills, and a friendly attitude. Join us for a chance to create memorable guest experiences while working in a beautiful resort setting with a collaborative team culture.

Qualifications

• Previous hotel or hospitality experience preferred.
• Reliable and dependable with a positive work ethic.
• Valid driver’s license preferred.

Responsibilities

• Greet and welcome guests in a courteous manner.
• Assist guests with luggage during arrival and departure.
• Escort guests to guest rooms and explain resort amenities.

Skills

Excellent customer service

Communication skills

Team-oriented attitude

Attention to detail

Job description

Benefits

• 401(k)
• 401(k) matching
• Company parties
• Dental insurance
• Employee discounts
• Flexible schedule
• Free uniforms
• Health insurance
• Opportunity for advancement
• Paid time off
• Parental leave
• Training & development
• Tuition assistance
• Vision insurance
• Wellness resources

Join our team at South Coast Winery Resort & Spa, where exceptional hospitality and memorable guest experiences are at the heart of everything we do. We are seeking a friendly, energetic, and service-focused Bell Person to welcome guests and provide outstanding support throughout their stay.

Position Summary

The Bell Person is responsible for creating a positive first and last impression for resort guests by providing luggage assistance, escorting guests to their rooms, sharing resort information, and delivering exceptional customer service. This role plays an important part in ensuring every guest experiences warm hospitality and personalized attention.

Essential Duties & Responsibilities

• Greet and welcome guests in a courteous and professional manner
• Assist guests with luggage during arrival and departure
• Escort guests to guest rooms and explain resort amenities and services
• Provide information regarding local attractions, dining, and entertainment
• Deliver messages, packages, and guest requests promptly
• Maintain cleanliness and appearance of the lobby, entrance areas, golf carts, and courtesy van
• Support Front Office operations and participate in team meetings
• Respond promptly to guest needs and requests to ensure an exceptional experience
• Follow resort service standards and safety procedures
• Perform additional duties as assigned

Qualifications

• Previous hotel or hospitality experience preferred
• Excellent customer service and communication skills
• Friendly, professional, and team-oriented attitude
• Ability to work independently and efficiently
• Strong attention to detail and organizational skills
• Reliable and dependable with a positive work ethic
• Valid driver’s license preferred

Physical Requirements

• Ability to stand and walk for extended periods
• Ability to bend, stoop, lift, and carry luggage and guest items
• Ability to work indoors and outdoors in varying weather conditions

Our Core Values

• Integrity
• Customer Focus
• Relationship Building
• Teamwork
• Passion
• Self-Motivation

Why Join Us?

• Beautiful resort and winery environment
• Supportive and collaborative team culture
• Opportunities for growth and advancement
• Employee discounts and benefits eligibility
• Opportunity to create memorable guest experiences every day