Bell Person-525002

Coushatta Casino Resort; Louisiana; On-site; USD 17,000 - 22,000; Full time

Job summary

Coushatta Casino Resort in Louisiana is seeking a courteous bellperson to welcome guests at the hotel entrance and assist with luggage, ensuring a smooth arrival.

You will guide guests to the Front Desk and to their rooms, explain how room equipment works, and courteously respond to requests and inquiries.

A high school diploma or GED is required, and you must demonstrate outstanding communication and hospitality with attention to detail.

Qualifications

• High School diploma or GED required.
• Must possess excellent communication skills.
• Demonstrate hospitality, professionalism, prompt and courteous service with extreme attention to detail.

Responsibilities

• Greet guests at front entrance and assist with luggage.
• Escort luggage to Front Desk and guest rooms.
• Inform guests about facilities and events; respond to inquiries promptly.

Skills

Communication skills

Guest service

Attention to detail

Education

High School Diploma or GED

Job description

Responsible for ensuring The Ultimate Southern Gaming Experience by satisfying our guests and for greeting guests at the front entrance to the Hotel, and safely, courteously transporting their luggage to the Front Desk and then to the guest's room. Explains accommodation appointments and equipment to guests upon entry into guest's room; informs guests of proper operation of room locks, televisions and thermostats. Responds to guests' requests, complaints or inquiries courteously and promptly. Maintains a working knowledge of Company facilities, as well as special events on property, in order to advise guests of same, whenever possible.

EDUCATION and/or EXPERIENCE:

High School diploma or General Education Diploma (GED) required.

SPECIAL QUALIFICATIONS:

Must possess excellent communication skills. Must be able to demonstrate all aspects of hospitality, professionalism, prompt and courteous service, with extreme attention to detail.

Req. #

10259

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