Bell Person-525002

Coushatta; Kinder (LA); On-site; USD 21,000 - 26,000; Full time

Job summary

The Coushatta hotel team is seeking a friendly Guest Services Porter to greet guests at the front entrance and assist with luggage to the Front Desk and rooms. You will help guests become familiar with room features and property amenities while delivering attentive service.

Ideal candidates will have a High School diploma or GED and exceptional communication skills, with a focus on hospitality, promptness, and meticulous attention to detail.

Qualifications

• High school diploma or GED required.
• Excellent communication and hospitality professionalism.
• Ability to greet guests and assist with luggage.

Responsibilities

• Greet guests at the front entrance and assist with luggage transportation.
• Explain room accommodations and operation of locks, TVs, thermostats.
• Respond promptly to guest requests and inquiries with courtesy.

Skills

Communication skills

Education

High school diploma or GED

Job description

Responsible for ensuring The Ultimate Southern Gaming Experience by satisfying our guests and for greeting guests at the front entrance to the Hotel, and safely, courteously transporting their luggage to the Front Desk and then to the guest's room. Explains accommodation appointments and equipment to guests upon entry into guest's room; informs guests of proper operation of room locks, televisions and thermostats. Responds to guests' requests, complaints or inquiries courteously and promptly. Maintains a working knowledge of Company facilities, as well as special events on property, in order to advise guests of same, whenever possible.

EDUCATION and/or EXPERIENCE:

High School diploma or General Education Diploma (GED) required.

SPECIAL QUALIFICATIONS:

Must possess excellent communication skills. Must be able to demonstrate all aspects of hospitality, professionalism, prompt and courteous service, with extreme attention to detail.

Req. #

10259

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