Bell Person-525002

Coushatta Casino Resort; Kinder (IN); On-site; USD 17,000 - 25,000; Full time

Job summary

Coushatta Casino Resort in Indiana seeks a courteous Bell Attendant to greet guests at the hotel entrance and assist with their luggage, ensuring a smooth check-in experience. You will transport bags safely to the front desk and then to guest rooms, while explaining room features and equipment to guests.

The role emphasizes excellent communication, hospitality, and meticulous attention to detail, delivering prompt and courteous service to every guest.

Qualifications

• High School diploma or GED is required.
• Excellent communication skills.
• Able to deliver prompt, courteous service with attention to detail.

Responsibilities

• Greet guests at the front entrance and assist with luggage.
• Transport luggage safely to the front desk and guest rooms.
• Explain room features and equipment to guests.
• Address guest requests or inquiries promptly and courteously.

Skills

Excellent communication skills

Hospitality oriented

Attention to detail

Education

High School diploma or GED

Job description

Responsible for ensuring The Ultimate Southern Gaming Experience by satisfying our guests and for greeting guests at the front entrance to the Hotel, and safely, courteously transporting their luggage to the Front Desk and then to the guest's room. Explains accommodation appointments and equipment to guests upon entry into guest's room; informs guests of proper operation of room locks, televisions and thermostats. Responds to guests' requests, complaints or inquiries courteously and promptly. Maintains a working knowledge of Company facilities, as well as special events on property, in order to advise guests of same, whenever possible.

EDUCATION and/or EXPERIENCE:

High School diploma or General Education Diploma (GED) required.

SPECIAL QUALIFICATIONS:

Must possess excellent communication skills. Must be able to demonstrate all aspects of hospitality, professionalism, prompt and courteous service, with extreme attention to detail.