Bell Captain: Guest Services Lead

Hyatt Taleo; Lahaina (HI); On-site; USD 21,000 - 29,000; Full time

Job summary

Hyatt Regency Maui Resort and Spa in Lahaina seeks a Bell Captain – Full Time in Guest Services to lead bell stand associates, coach teammates, and coordinate luggage transport with Front Office and Valet, ensuring guests are escorted and comfortable with room offerings.

This is not your typical career opportunity. This is the Hyatt Touch. The role offers an hourly rate of $18.00 and opportunities to train, develop leadership skills, and provide exceptional guest service across a luxury resort.

Qualifications

• A true desire to satisfy the needs of others in a fast-paced environment.
• Refined verbal communication skills.
• Must have physical stamina to lift moderate amounts of weight.
• Ability to tolerate moderate amounts of walking.
• Previous experience in a hotel bell or guest services role (leadership preferred)
• Excellent communication and interpersonal skills
• Strong organizational and multitasking abilities
• Flexibility in scheduling needs with the ability to work weekdays, weekends and holidays as needed.

Skills

Customer service

Verbal communication

Physical stamina

Walking tolerance

Leadership experience

Interpersonal skills

Organization & multitasking

Flexible scheduling

Job description

Hyatt Regency Maui Resort and Spa in Lahaina seeks a Bell Captain – Full Time in Guest Services to lead bell stand associates, coach teammates, and coordinate luggage transport with Front Office and Valet, ensuring guests are escorted and comfortable with room offerings.

This is not your typical career opportunity. This is the Hyatt Touch. The role offers an hourly rate of $18.00 and opportunities to train, develop leadership skills, and provide exceptional guest service across a luxury resort.