Bell Captain – Full Time – Guest Services

Hyatt Taleo; Lahaina (HI); On-site; USD 21,000 - 29,000; Full time

Job summary

Hyatt Regency Maui Resort and Spa in Lahaina seeks a Bell Captain – Full Time in Guest Services to lead bell stand associates, coach teammates, and coordinate luggage transport with Front Office and Valet, ensuring guests are escorted and comfortable with room offerings.

This is not your typical career opportunity. This is the Hyatt Touch. The role offers an hourly rate of $18.00 and opportunities to train, develop leadership skills, and provide exceptional guest service across a luxury resort.

Qualifications

• A true desire to satisfy the needs of others in a fast-paced environment.
• Refined verbal communication skills.
• Must have physical stamina to lift moderate amounts of weight.
• Ability to tolerate moderate amounts of walking.
• Previous experience in a hotel bell or guest services role (leadership preferred)
• Excellent communication and interpersonal skills
• Strong organizational and multitasking abilities
• Flexibility in scheduling needs with the ability to work weekdays, weekends and holidays as needed.

Skills

Customer service

Verbal communication

Physical stamina

Walking tolerance

Leadership experience

Interpersonal skills

Organization & multitasking

Flexible scheduling

Job description

Bell Captain – Full Time – Guest Services | LAH004672

Description

At Hyatt, we believe our guests select Hyatt because of our caring and attentive associates who are focused on providing efficient service and meaningful experiences. Bell stand Leads are experienced and the finest bell attendants. This role leads other associates by coaching, giving direction and may include training. They are in constant communication with the Front Office and Valet to ensure guests are escorted and their luggage and personal items are transported to and from the guest rooms efficiently. It is important to ensure that guests are comfortable with accommodations and are familiar with room offerings and features. This highly visible role gives opportunity for casual conversation and hotel or local recommendations.
Hyatt associates work in an environment that demands exceptional performance yet reaps great rewards. Whether it’s career opportunities, job enrichment or a supportive work environment, if you are ready for this challenge, then we are ready for you.

This is not your typical career opportunity. This is the Hyatt Touch

Hourly Rate: $18.00

Qualifications

• A true desire to satisfy the needs of others in a fast-paced environment.
• Refined verbal communication skills.
• Must have physical stamina to lift moderate amounts of weight.
• Ability to tolerate moderate amounts of walking.
• Previous experience in a hotel bell or guest services role (leadership preferred)
• Excellent communication and interpersonal skills
• Strong organizational and multitasking abilities
• Flexibility in scheduling needs with the ability to work weekdays, weekends and holidays as needed.

Primary Location

: US-HI-Lahaina

Organization

: Hyatt Regency Maui Resort and Spa

Pay Basis

: 18.00 Hourly US Dollar (USD)

Job Level

: Hourly/Entry Level Employee | Full-time

Job

: Guest Services