Bell Attendant PartTime

Eden Resort & Suites; Lancaster (Lancaster County); On-site; USD 23,000 - 28,000; Full time

Benefits offered by this job

Employee discounts

Assistance programs

PTO

Medical insurance

Dental insurance

Vision insurance

Life insurance

Job summary

Eden Resort & Suites in Lancaster, PA is hiring a Bell Attendant to warmly welcome guests, assist with luggage, and ensure a smooth arrival. You will coordinate with front desk and housekeeping to meet guest requests and maintain a clean, inviting lobby.

We value gracious hospitality, a positive attitude, and strong customer service. The role offers competitive pay at $17 per hour plus benefits including insurance, PTO, and employee discounts; on-site team environment with growth opportunities.

Qualifications

• At least one year of hotel or customer service experience preferred.
• Pennsylvania Class A CDL required.

Responsibilities

• Welcome guests with a warm smile and assist with luggage.
• Provide directions and information about the resort and local attractions.
• Coordinate with front desk and housekeeping to meet guest requests promptly.
• Maintain a clean, organized lobby and welcoming environment.
• Assist guests with transportation arrangements, including valet and shuttle bookings.
• Respond to guest inquiries with empathy and professionalism.
• Support the team by anticipating needs and fostering collaboration.

Skills

Gracious hospitality

Outgoing personality

Customer service

Education

Pennsylvania CDL (Class A)

Job description

Join us at Eden Resort & Suites, where our commitment to excellence and caring for others forms the foundation of everything we do. As a Bell Attendant, you'll play a vital role in creating memorable experiences for our guests. You'll be the welcoming face that greets them, assists with their luggage, and ensures their stay is as comfortable and enjoyable as possible. Our team thrives on generosity, excellence, and a spirit of ownership. We believe in supporting each other and our guests with warmth and a genuine desire to go above and beyond. We offer a competitive benefits package that includes employee discounts and assistance programs. Depending on your status, you may also enjoy PTO, and comprehensive medical, dental, vision, and life insurance. At Eden Resort, we prioritize your growth and development, providing opportunities to excel in your role and advance your career. We’re excited to welcome you to our team, where you'll contribute to a boutique hospitality experience that stands out for its personal touch and dedication to service. Let’s work together to continue our tradition of exceptional guest service and team collaboration.

Responsibilities

• Welcome guests with a warm smile and assist them with their luggage, ensuring a smooth arrival experience.
• Provide clear directions and helpful information about the resort's amenities and local attractions.
• Coordinate with the front desk and housekeeping to ensure guest requests are met promptly and efficiently.
• Maintain a clean and organized lobby area, creating a welcoming environment for all visitors.
• Assist guests with transportation arrangements, including valet services and shuttle bookings.
• Respond to guest inquiries and concerns with empathy and professionalism, ensuring their satisfaction.
• Support the team by anticipating guest needs and offering assistance proactively, fostering a collaborative atmosphere.

Qualifications

ESSENTIAL SKILLS:

• Expert in the art of gracious hospitality.
• Positive, outgoing individual.
• Customer service oriented, ensures that every guest has an excellent experience.

EDUCATION AND EXPERIENCE REQUIRED:

• At least one (1) year of hotel or customer service experience is preferred.
• A valid Pennsylvania Class A Commercial Driver's License is required.

PHYSICAL REQUIREMENTS

• Ability to stand and walk for extended periods of time.

Compensation

$17 hourly