HostGreeter PartTime And FullTime Openings

Eden Resort & Suites; Lancaster (Lancaster County); On-site; USD 14,000 - 19,000; Part time

Benefits offered by this job

Employee discounts

Assistance programs

Career advancement opportunities

Work‑life balance

Job summary

Eden Resort & Suites in Lancaster, PA is seeking a part-time Resort Outlet Host to warmly welcome guests and support seating, menus, and questions upon arrival.

You will coordinate with kitchen and service teams to ensure timely delivery of food and beverages while maintaining a clean outlet area and high guest satisfaction. A one-year restaurant background is preferred for this role.

Qualifications

• Restaurant experience preferred.
• Guest-focused hospitality mindset.
• Ability to thrive in a busy setting.

Responsibilities

• Welcome guests with a warm smile and make them feel valued from arrival.
• Assist guests with seating, menus, and initial questions.
• Coordinate with kitchen/service staff for timely food delivery.
• Maintain a clean, organized outlet area and prepared tables.
• Handle guest inquiries and resolve issues promptly.
• Collaborate with team to improve service efficiency.
• Monitor stock of outlet supplies and flag needs to management.

Skills

Upbeat

Guest relations

Fast-paced

Teamwork

Customer service

Job description

Join our team at Eden Resort & Suites, where we believe in creating memorable experiences for both our guests and our team members. As a part-time Resort Outlet Host, you’ll be at the forefront of delivering exceptional service, ensuring every guest feels welcomed and valued. You’ll play a crucial role in our vibrant hospitality environment, where your efforts will contribute to our legacy of excellence. With a rich history of 50+ years, we’re dedicated to caring for every individual, cultivating a culture that fosters generosity, excellence, and a spirit of ownership. At Eden Resort & Suites, we value your growth and well‑being. Enjoy the benefits of employee discounts and assistance programs, alongside opportunities for career advancement and professional development. Our commitment to work‑life balance ensures you can thrive both personally and professionally. If you’re passionate about hospitality and eager to make a difference, let’s embark on this journey together.

Responsibilities:

• Welcome guests with a warm smile and ensure they feel valued from the moment they arrive.
• Assist guests with seating arrangements, providing them with menus and answering any initial questions.
• Coordinate with the kitchen and service staff to ensure smooth and timely delivery of food and beverages.
• Maintain a clean and organized outlet area, ensuring all tables and settings are prepared for guests.
• Handle guest inquiries and resolve any issues promptly, ensuring a positive experience for all.
• Collaborate with team members to enhance service efficiency and guest satisfaction.
• Monitor inventory levels of outlet supplies and communicate needs to management for timely replenishment.

Qualifications:

ESSENTIAL SKILLS:

• Upbeat and outgoing individual.
• Able to assist guests and possess great guest relations skills.
• Able to work positively in a fast‑paced environment.
• Strong teamwork skills.
• Customer service-oriented ensures each guest has an excellent experience.

EDUCATION AND EXPERIENCE REQUIRED:

• At least one (1) year of restaurant experience is preferred.

Compensation: $12 hourly to start

• Welcome guests with a warm smile and ensure they feel valued from the moment they arrive.
• Assist guests with seating arrangements, providing them with menus and answering any initial questions.
• Coordinate with the kitchen and service staff to ensure smooth and timely delivery of food and beverages.
• Maintain a clean and organized outlet area, ensuring all tables and settings are prepared for guests.
• Handle guest inquiries and resolve any issues promptly, ensuring a positive experience for all.
• Collaborate with team members to enhance service efficiency and guest satisfaction.
• Monitor inventory levels of outlet supplies and communicate needs to management for timely replenishment.