Bell Attendant: Guest Concierge & Luggage Escort

Hyatt Hotels Corporation; Bastrop (TX); On-site; USD 21,000 - 30,000; Full time

Benefits offered by this job

Free Parking

Paid Time Off

Employee meals

401(k) with company match

Discounted room nights

Free Hyatt room nights

Job summary

Hyatt Hotels Corporation in Texas seeks a guest-facing attendant to escort guests, transport luggage, and familiarize them with room features and local recommendations. Excellent communication and a friendly demeanor are essential.

This role supports Front Office and Valet teams and requires flexibility for mornings/evenings/weekends/holidays, with growth opportunities within Hyatt's global hospitality network.

Qualifications

• A true desire to satisfy the needs of others in a fast-paced environment.
• Refined verbal communication skills.
• Must have physical stamina to lift moderate amounts of weight.
• Ability to tolerate moderate amounts of walking.
• An open and flexible schedule that includes early morning, afternoon, weekend and holiday shifts.
• Must exhibit a positive attitude and have a passion for teamwork.

Responsibilities

• Escort guests and transport luggage between rooms, coordinating with Front Office and Valet teams.
• Ensure guests are comfortable with accommodations and aware of room features and local offerings.
• Provide hotel and local recommendations to guests to enhance their stay.

Skills

Customer service

Communication

Flexibility

Teamwork

Driver's license

Job description

Hyatt Hotels Corporation in Texas seeks a guest-facing attendant to escort guests, transport luggage, and familiarize them with room features and local recommendations. Excellent communication and a friendly demeanor are essential.

This role supports Front Office and Valet teams and requires flexibility for mornings/evenings/weekends/holidays, with growth opportunities within Hyatt's global hospitality network.