Bell Attendant – Guest Arrival & Departure

Sterling Kohler; Northern (KY); Hybrid; USD 11,000 - 16,000; Part time

Benefits offered by this job

Benefits package

401(k) with company matching

Job summary

Kohler Co. is hiring for a Bell Staff I at our Kohler, WI property. This onsite role involves greeting guests, assisting with luggage, valet services, and sharing local information to enhance the guest stay.

Responsibilities include delivering items to rooms, guiding arrivals and departures, and maintaining a clean, safe work area while coordinating with hotel staff. Prior guest services experience is preferred.

Qualifications

• Must be at least 18 years of age and have a valid driver’s license.
• Strong verbal and written communication skills are necessary.
• Physical requirements include walking, standing, bending, reaching and lifting up to 50 pounds.
• Experience in guest services is preferred.
• Shift coverage includes weekends and holidays, with some overnight shifts.

Responsibilities

• Greet guests and escort to rooms, assist with luggage and provide property information.
• Load/unload luggage; valet services or direct to self-parking areas as requested.
• Deliver messages, newspapers, amenities, and packages to guest rooms.
• Maintain clean bell stand and work areas; ensure proper lighting and safety of entryways.
• Provide information on local attractions and Kohler facilities; respond to special requests.

Skills

Customer service

Communication

Valid driver’s license

Physical stamina

Job description

Kohler Co. is hiring for a Bell Staff I at our Kohler, WI property. This onsite role involves greeting guests, assisting with luggage, valet services, and sharing local information to enhance the guest stay.

Responsibilities include delivering items to rooms, guiding arrivals and departures, and maintaining a clean, safe work area while coordinating with hotel staff. Prior guest services experience is preferred.