Bell Attendant / Driver

Ensemble; Long Beach, Northern (CA, KY); Hybrid; USD 21,000 - 30,000; Full time

Job summary

Ensemble in Long Beach is seeking a Bell Attendant and Shuttle Driver to warmly welcome guests, assist with luggage, and transport guests around the property. You will provide information on local attractions, help with transportation, and support guest services to ensure a memorable stay.

Join a team that emphasizes safety, professionalism, and a welcoming atmosphere, with flexible hours including weekends and holidays. Competitive pay and opportunities for growth are offered.

Qualifications

• Previous experience in guest services, hospitality, or transportation preferred.
• Valid driver's license with a clean driving record.
• Excellent interpersonal and communication skills.
• Ability to handle physical tasks such as lifting luggage and standing for extended periods.
• Professional appearance and demeanor.
• Ability to work flexible hours, including weekends and holidays.
• Strong problem-solving skills and a positive attitude.

Responsibilities

• Welcome guests upon arrival and departure, providing a warm, professional, and friendly first impression.
• Assist guests with luggage, packages, and belongings during check-in, check-out, and room transfers.
• Transport guests safely and efficiently to and from designated locations within the property and surrounding areas.
• Provide information about hotel amenities, local attractions, and transportation options.
• Maintain cleanliness and safety of shuttle vehicles and assist with routine vehicle inspections.
• Respond promptly to guest inquiries and resolve issues with professionalism and courtesy.
• Support other guest service functions as needed to ensure a seamless guest experience.

Skills

Guest services

Driver's license

Interpersonal skills

Physical tasks

Professional appearance

Flexibility

Problem-solving

Job description

Description

Bell Attendant and Shuttle Driver

Join our dynamic Guest Services team as a Bell Attendant and Shuttle Driver, where your enthusiasm and dedication will help create memorable experiences for our guests. This role offers an excellent opportunity to showcase your customer service skills while ensuring our guests feel welcomed and cared for throughout their stay. If you enjoy engaging with people and take pride in delivering exceptional service, we invite you to apply.

Key Responsibilities:

• Welcome guests upon arrival and departure, providing a warm, professional, and friendly first impression.
• Assist guests with luggage, packages, and belongings during check-in, check-out, and room transfers.
• Transport guests safely and efficiently to and from designated locations within the property and surrounding areas.
• Provide information about hotel amenities, local attractions, and transportation options.
• Maintain cleanliness and safety of shuttle vehicles and assist with routine vehicle inspections.
• Respond promptly to guest inquiries and resolve issues with professionalism and courtesy.
• Support other guest service functions as needed to ensure a seamless guest experience.

Requirements

Skills and Qualifications

• Previous experience in guest services, hospitality, or transportation preferred.
• Valid driver's license with a clean driving record.
• Excellent interpersonal and communication skills.
• Ability to handle physical tasks such as lifting luggage and standing for extended periods.
• Professional appearance and demeanor.
• Ability to work flexible hours, including weekends and holidays.
• Strong problem-solving skills and a positive attitude.

Licensing Requirements

• A valid-state issued Class C Driver's License. Have proof of safe driving record as indicated by Motor Vehicle Record.
• Must be at least 21 years of age.

We foster a welcoming and inclusive environment where team members are valued and encouraged to grow. Enjoy the opportunity to be part of a vibrant team dedicated to delivering outstanding guest experiences, along with competitive pay.