Shuttle Driver/Bellman

Kaizen Lab Inc.; Tampa (FL); On-site; USD 30,000 - 40,000; Full time

Benefits offered by this job

Competitive salary

Employee discounts on hotel rooms

Opportunities for advancement

Professional development opportunities

Positive work environment

Job summary

Kaizen Lab Inc. is seeking a reliable Shuttle Driver to join their hotel team in Tampa, Florida. The successful candidate will prioritize safety and customer satisfaction while transporting guests to designated locations according to the shuttle schedule.

Responsibilities include assisting guests with luggage, maintaining vehicle cleanliness, and providing exceptional service. The position offers competitive salary and opportunities for growth within a supportive work environment.

Qualifications

• Valid driver’s license required; CDL license is a plus.
• Strong customer service and communication skills essential.
• Ability to work independently and professionally.

Responsibilities

• Transport guests to designated locations according to shuttle schedule.
• Maintain organized vehicle inspection logs and documentation.
• Assist guests with luggage and ensure vehicle cleanliness.

Skills

Customer service skills

Communication skills

Ability to lift up to 50 lbs

Knowledge of safety procedures

Job description

Introduction

We are seeking a reliable and customer-focused Shuttle Driver to join our hotel team. The Shuttle Driver will be responsible for transporting guests to designated locations according to the shuttle schedule while providing exceptional customer service. The successful candidate will prioritize safety, maintain vehicle cleanliness, assist guests with luggage, and help create a positive and welcoming experience for all hotel guests.

Responsibilities

• Transport guests safely to designated locations according to shuttle schedule
• Provide outstanding customer service and anticipate guest needs
• Assist guests with luggage (must be able to lift up to 50 lbs)
• Maintain organized vehicle inspection logs and required documentation
• Keep shuttle vans clean and ensure surrounding hotel entrance areas are tidy
• Use proper telephone etiquette when communicating with guests and team members
• Report unusual occurrences, accidents, or guest concerns to the manager or assistant manager
• Follow all safety, emergency, and accident prevention procedures
• Meet and exceed guest expectations through professional and courteous service
• Perform other duties as assigned

Qualifications

• Valid driver’s license required (CDL license is a plus)
• Ability to lift up to 50 lbs
• Strong customer service and communication skills
• Ability to work independently and remain professional in all situations
• Knowledge of safety procedures and accident prevention policies
• Flexible availability, including early mornings, evenings, weekends, and holidays

Perks

• Competitive salary
• Employee discounts on hotel rooms and amenities
• Opportunities for advancement within the company
• Professional development opportunities
• Positive and supportive work environment