Behavioral Health Unit Coordinator & Care Coordination

Connections Health Solutions; Harrisburg (Dauphin County); On-site; USD 25,000 - 36,000; Full time

Benefits offered by this job

Health insurance

401k match

PTO 160 hours+ and holidays

Job summary

Connections Health Solutions in Harrisburg, PA is seeking a Unit Coordinator to provide essential administrative support to clinical services, ensuring the smooth and efficient functioning of the unit. Responsibilities include overseeing individual registration, verifying insurance, managing office tasks, tracking unit census, and coordinating with clinical staff to optimize unit operations.

The role requires a High School Diploma or equivalent, 1 year of customer service experience, 3 years of

Qualifications

• High School Diploma or Equivalent.
• 1 year of exceptional customer service-oriented work experience
• 3 years of clerical experience
• Current Notary or ability to become a notary within the first 90 days.
• Must be able to perform Safe Clinch patient restraint techniques
• Must pass the following background checks: Child Abuse Clearance, FBI Criminal Background Check, Pennsylvania State Police Criminal Record Check
• The Company has a mandatory vaccination policy. All successful applicants must be fully vaccinated, including showing proper documentation, or otherwise be exempt pursuant to the Company’s exemption process prior to their start date as a condition of employment
• Previous behavioral health experience is a plus

Responsibilities

• Oversee individual registration and insurance verification.
• Coordinate with clinical team to communicate concerns regarding psychiatric or medical presentation.
• Greet and manage visitors and maintain security protocols.
• Oversee and update the episode of care in the EHR and coordinate discharge processes.
• Obtain and manage clinical records and communicate with physicians, nurses, and staff.
• Assist with involuntary process (302) across departments.
• Coordinate ordering of meals and unit supplies.
• Provide excellent customer service to families, visitors, and vendors.
• Answer and route incoming calls and messages.
• Perform other duties to support unit operations.

Skills

Customer service

Clerical skills

Communication

Education

High School Diploma or Equivalent

Notary (within 90 days)

Tools

Electronic Health Record (EHR) system

Job description

Connections Health Solutions in Harrisburg, PA is seeking a Unit Coordinator to provide essential administrative support to clinical services, ensuring the smooth and efficient functioning of the unit. Responsibilities include overseeing individual registration, verifying insurance, managing office tasks, tracking unit census, and coordinating with clinical staff to optimize unit operations.

The role requires a High School Diploma or equivalent, 1 year of customer service experience, 3 years of