Behavioral Health Treatment Engagement Specialist

Community Service Board of Middle Georgia - PEO, Ltd.; Dublin (GA); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

Paid Training Time

401(k) Plan with Company Match

Disability Plans (Short & Long-Term)

Employee Assistance Program (EAP)

Career Growth Opportunities

Generous Paid-Time Off

Job summary

The Community Service Board of Middle Georgia is seeking a Treatment Engagement Specialist/Scheduler for our Dublin, GA location. This role supports clinical staff by coordinating appointments, updating treatment plans, and ensuring timely patient care.

Responsibilities include scheduling for MD clinics, maintaining EMR entries, confirming return visits, and coordinating referrals. Requirements include a high school diploma, valid Georgia driver's license, and strong communication and

Qualifications

• High School Diploma/GED Equivalent
• Valid Georgia Driver’s License
• Effective verbal and written communication skills
• Strong interpersonal skills and the ability to work effectively with diverse communities
• Ability to work independently and in collaboration with others
• Experience with Microsoft 365 Office Products
• Ability to organize, prioritize and meet deadlines accordingly

Responsibilities

• Answers/returns calls for MD clinic in a timely manner
• Schedules appointments for C&A psychiatrists and enters appointments in Avatar Appointment Book
• Updates notes as appointments are rescheduled and records in EMR
• Maintains confidentiality of consumers
• Prints dashboards for next day’s appointments for MD clinic
• Prints initial appointments with MD and ensures return appointments are scheduled
• Ensures treatment plans are up to date and MD diagnoses are accurate
• Ensures all medication consents are signed, scanned and attached in EMR
• Follows up with no-show appointments within 24 hours to reschedule
• Ensures MD clinic schedules are full each week and nursing appointments are scheduled
• Coordinates referrals to onboard new patients
• All other duties as assigned

Skills

Verbal and written communication

Interpersonal skills

Organization and prioritization

Independent and teamwork

Education

High School Diploma / GED

Tools

Microsoft 365 Office

Job description

The Community Service Board of Middle Georgia is seeking a Treatment Engagement Specialist/Scheduler for our Dublin, GA location. This role supports clinical staff by coordinating appointments, updating treatment plans, and ensuring timely patient care.

Responsibilities include scheduling for MD clinics, maintaining EMR entries, confirming return visits, and coordinating referrals. Requirements include a high school diploma, valid Georgia driver's license, and strong communication and