Client Engagement & Administrative Specialist

Community Service Board of Middle Georgia; Georgia; On-site; USD 29,000 - 38,000; Full time

Benefits offered by this job

Paid Time Off

401(k) Plan with Company Match

Short- & Long-Term Disability Plans

Employee Assistance Program (EAP)

Paid Training Time

Career Growth & Advancement

Paid Lunch Breaks

Job summary

The Community Service Board of Middle Georgia, Eastman Annex, is seeking a Treatment Engagement Specialist/Clerk to handle front-desk duties, answer phones, schedule clients, and provide administrative support to clinical staff.

This fast-paced role requires strong communication, ability to work with diverse communities, and proficiency with Microsoft 365. A High School Diploma/GED is required, with preference for related degree. No sponsorship offered at this time.

Qualifications

• High School Diploma or GED required.
• Bachelor’s degree in a related field preferred.
• Proficient with Microsoft 365 Office applications.
• Strong verbal and written communication skills.
• Ability to work independently and as part of a team, with diverse populations.

Responsibilities

• Serve as the first point of contact for internal and external clients.
• Answer telephones, screen calls, schedule clients, and forward messages.
• Perform general administrative tasks and provide support to program staff.
• Maintain building and coordinate office services (maintenance/cleaning).
• Provide basic case management support and document interactions accurately.

Skills

Verbal and written communication

Interpersonal skills

Microsoft 365 Office

Organizational skills

Driver’s license

Independent and collaborative work

Education

High School Diploma/GED

Bachelor’s degree in psychology, social work, counseling, or related field

Job description

The Community Service Board of Middle Georgia, Eastman Annex, is seeking a Treatment Engagement Specialist/Clerk to handle front-desk duties, answer phones, schedule clients, and provide administrative support to clinical staff.

This fast-paced role requires strong communication, ability to work with diverse communities, and proficiency with Microsoft 365. A High School Diploma/GED is required, with preference for related degree. No sponsorship offered at this time.