Behavioral Health Referrals Coordinator - Patient Impact

Kaniksu Community Health; Sandpoint (ID); On-site; USD 42,000 - 54,000; Full time

Benefits offered by this job

Medical insurance

Education assistance

401K employer match

On-site childcare

Job summary

Kaniksu Community Health in Sandpoint, ID is seeking a Referral Coordinator – Behavioral Health to provide excellent patient service and handle referrals in a fast-paced PCMH team setting.

Under supervision of nursing leadership, you will schedule onboarding, ensure counseling referrals are connected to the Behavioral Health Administration Team, and support process improvements within the PCMH framework.

Qualifications

• High school diploma or GED or equivalent.
• 2+ years of experience in a medical environment with medical terminology knowledge.
• Experience in a behavioral health clinic is advantageous but not required.
• Proficient computer skills: word processing and Excel; EHR familiarity preferred (AthenaOne).
• Must be highly organized, detail-oriented, process-minded, and able to follow directions.
• Excellent verbal and written communication; maintain confidentiality and HIPAA compliance.

Responsibilities

• Manage all internal and external referrals for Behavioral Health Services with proper documentation.
• Contact patients to schedule onboarding and appointments with providers.
• Ensure onboarding and initial evaluations are completed and routed to the appropriate team.
• Follow defined processes and report improvement opportunities monthly.

Skills

Communication

Organized

Detail-oriented

HIPAA compliance

Medical terminology

Excel

AthenaOne knowledge

EHR systems

Confidentiality

Education

High school diploma or GED

Tools

AthenaOne

EHR (Electronic Health Records)

Job description

Kaniksu Community Health in Sandpoint, ID is seeking a Referral Coordinator – Behavioral Health to provide excellent patient service and handle referrals in a fast-paced PCMH team setting.

Under supervision of nursing leadership, you will schedule onboarding, ensure counseling referrals are connected to the Behavioral Health Administration Team, and support process improvements within the PCMH framework.