Behavioral Health Programs Coordinator & Operations Lead

Neighborhood Outreach Access To Health; Phoenix (AZ); On-site; USD 42,000 - 62,000; Full time

Job summary

Neighborhood Outreach Access to Health (NOAH) is seeking a Behavioral Health Program Coordinator to provide operational, administrative, and program support for Behavioral Health services, with a primary focus on BHT service lines.

Reporting to the Behavioral Health Program Manager and working with the Behavioral Health Clinical Manager, this role ensures efficient workflows, compliance, and effective service delivery across sites.

Qualifications

• High school diploma or GED required; 2+ years in behavioral health field.
• Bachelor's degree in Psychology, Social Work, Management, Public Administration, or related field preferred.

Responsibilities

• Coordinate day-to-day logistics of BHT onboarding and staff scheduling with Clinical Manager.
• Identify and help resolve workflow, scheduling, documentation, and operational issues impacting service delivery.
• Assist with implementation, monitoring, and improvement of clinical and operational processes.
• Coordinate projects supporting program growth, efficiency, quality, and compliance.
• Monitor operational metrics and assist leadership with tracking program performance.
• Assist with payroll-related information for BHT staff and communicate concerns.
• Manage EHR templates for BHT services lines.
• Communicate with patients and families to identify care-related issues and escalate as needed.

Skills

Communication

Multitasking

Organizational skills

Ethics

Confidentiality

Behavioral health terminology

Education

High School Diploma or GED

Bachelor's degree preferred

Tools

Microsoft Office

Epic EHR scheduling

Job description

Neighborhood Outreach Access to Health (NOAH) is seeking a Behavioral Health Program Coordinator to provide operational, administrative, and program support for Behavioral Health services, with a primary focus on BHT service lines.

Reporting to the Behavioral Health Program Manager and working with the Behavioral Health Clinical Manager, this role ensures efficient workflows, compliance, and effective service delivery across sites.