Behavioral Health Program Supervisor

Redwood Community Services Inc; Ukiah (CA); On-site; USD 72,000 - 78,000; Full time

Benefits offered by this job

Comprehensive benefits

Job summary

Redwood Community Services, Inc. in Ukiah, CA seeks a full-time program supervisor to oversee daily operations, scheduling, staff coverage, and service coordination.

A Bachelor's degree is required, with 2+ years of experience serving individuals with special needs or mental health challenges and at least 3 years of supervisory leadership in behavioral health or related care. The role includes monitoring EHRs and client files for accuracy and compliance, maintaining rosters and transportation

Qualifications

• Bachelor’s degree in a related field is required.
• 2+ years of experience with individuals with special needs, developmental disabilities, at-risk youth, or mental health challenges.
• 3+ years of progressive supervisory or leadership experience in behavioral health, social services, or residential care.

Responsibilities

• Oversee daily program operations, scheduling, staff coverage, and service coordination.
• Monitor EHRs and client files to ensure documentation is accurate, timely, complete, and compliant with agency and regulatory requirements.
• Maintain current client rosters, transportation schedules, participation schedules, and other program records.
• Coordinate with clinicians and program staff regarding documentation, care plan cycles, client needs, and follow-up items.
• Support quality improvement initiatives and identify opportunities to improve program processes and service delivery.
• Maintain professional relationships with clients, families, guardians, staff, and other stakeholders.
• Review staff timecards for accuracy and compliance with payroll policies and procedures.
• Maintain required productivity and caseload standards.
• Communicate timely and professionally through Outlook and other agency systems.
• Maintain a consistent on-site presence to provide operational support and engage with staff and clients.
• Obtain required client or guardian signatures and ensure documentation is properly completed and maintained.
• Support a therapeutic, supportive, and positive program environment.
• Communicate with families regarding transportation, field trips, holiday closures, and other program-related matters.
• Facilitate staff meetings and assist with special projects or other duties as assigned.
• Adhere to all organizational policies, procedures, and applicable regulatory requirements.

Skills

Leadership

Communication

Staff coordination

Education

Bachelor's degree in Psychology/Social Work/Human Services

Equivalent education/experience

Tools

EHR systems

Outlook

Job description

Redwood Community Services, Inc. in Ukiah, CA seeks a full-time program supervisor to oversee daily operations, scheduling, staff coverage, and service coordination.

A Bachelor's degree is required, with 2+ years of experience serving individuals with special needs or mental health challenges and at least 3 years of supervisory leadership in behavioral health or related care. The role includes monitoring EHRs and client files for accuracy and compliance, maintaining rosters and transportation