Behavioral Health Program Manager - Remote

Azza HealthCare Agency; Pasadena (CA); On-site; USD 110,000 - 160,000; Full time

Job summary

Azza HealthCare Agency seeks a Behavioral Health Program Manager to lead a team of clinicians in delivering high-quality behavioral health and emotional well-being services. The role emphasizes care coordination, risk assessment, and ensuring appropriate levels of care for members.

The ideal candidate will have a licensed clinical background, 5+ years in leadership, and strong communication and computer skills. Will reside in California and work weekdays with on-call support.

Qualifications

• Licensed mental health clinician with a master's degree or RN with 2+ years behavioral health experience.
• 5+ years of post-licensure experience and 5+ years of leadership.
• Proficiency with computer applications and strong communication skills.

Responsibilities

• Manage and supervise clinical staff to deliver quality decision-making and documentation
• Support authorization and utilization management for inpatient and outpatient care
• Analyze data and prepare reports to coach team performance
• Collaborate with training and quality teams for process improvement
• Identify trends and implement interventions in a positive environment
• Ensure timely and appropriate services in accordance with clinical guidelines
• Support team operations and provide clinical support as needed

Education

Master's degree in mental health or related field

RN license

Leadership experience

Computer proficiency

California residency

Job description

Role Overview:

The Behavioral Health Program Manager leads a team of licensed and unlicensed staff providing behavioral health and emotional well-being support.

Responsibilities include care and case management, utilization review, risk assessment, de-escalation, intervention, authorizations, and ensuring appropriate levels of care for members.

They monitor team performance, develop workflows, support technology needs, and mentor staff to promote excellence and professionalism.

Key Duties:

• Manage and supervise clinical staff to deliver quality decision-making and documentation
• Support authorization and utilization management for inpatient and outpatient care
• Analyze data and prepare reports to coach team performance
• Collaborate with training and quality teams for process improvement
• Identify trends and implement interventions in a positive environment
• Ensure timely and appropriate services in accordance with clinical guidelines
• Support team operations and provide clinical support as needed

Qualifications & Skills:

Licensed mental health clinician with a master's degree or RN with 2+ years behavioral health experience, 5+ years of post-licensure experience, and 5+ years of leadership. Proficiency with computer applications and strong communication skills are essential. Must reside in California and be able to work weekdays with on-call support.

Preferred Attributes:

7+ years supervisory experience and child/family behavioral health expertise. Soft skills include cultural competence, problem-solving, flexibility, and commitment to organizational mission.