Behavioral Health Practice Specialist: Admin & Revenue Ops

Berkshire Health Systems; Pittsfield (MA); On-site; USD 30,000 - 45,000; Full time

Benefits offered by this job

Health insurance

Dental insurance

Retirement plan

Paid time off

Job summary

Berkshire Medical Center in Pittsfield, MA seeks a Practice Specialist for the PCOT office. This full-time role covers triage, scheduling, patient flow, EMR optimization, and revenue cycle duties. Strong attention to detail and confidentiality are essential, with cross-coverage as needed.

Minimum five years of behavioral health admin/office experience preferred; BH billing experience is a plus. Competitive benefits and comprehensive compensation package offered.

Qualifications

• Minimum high school diploma; additional business/financial coursework preferred.
• Five years in behavioral health admin or physician offices is preferred.
• Experience with BH insurance, billing and charge entry is advantageous.

Responsibilities

• Triage and scheduling for PCOT operations.
• Manage patient flow and EMR optimization to improve efficiency.
• Support revenue cycle activities across multiple services.
• Maintain provider relationships and coordinate care.
• Provide cross-coverage and communicate issues to senior team.

Skills

Administrative experience

Healthcare billing

EMR proficiency

ICD-10 knowledge

Communication skills

Education

High school diploma

Advanced business or financial coursework

Tools

Expanse

EMR

Job description

Berkshire Medical Center in Pittsfield, MA seeks a Practice Specialist for the PCOT office. This full-time role covers triage, scheduling, patient flow, EMR optimization, and revenue cycle duties. Strong attention to detail and confidentiality are essential, with cross-coverage as needed.

Minimum five years of behavioral health admin/office experience preferred; BH billing experience is a plus. Competitive benefits and comprehensive compensation package offered.