Patient Accounting Supervisor

Berkshire Health Systems; Pittsfield (MA); On-site; USD 65,000 - 95,000; Full time

Job summary

Berkshire Health Systems is seeking a Billing Supervisor to manage all aspects of hospital and physician patient accounts, oversee daily processes, and ensure compliance with changing regulations. You will lead staff, coordinate with department leadership, and drive improvements in reimbursement and billing cycles.

The role requires strong analytical ability, excellent communication, and experience with major healthcare billing systems. Autonomy in a busy, high-pressure environment is essential.

Qualifications

• Four years of experience in a healthcare office environment or demonstrated experience as a Training Coordinator or Supervisor in a business office setting.
• Extensive experience with Meditech, Allscripts, PayerPath, SSI, Rycan, FISS, Microsoft Excel (use of spreadsheets) and Microsoft Word.
• Associate’s Degree in a Business discipline preferred

Responsibilities

• Manage all aspects of hospital/physician patient accounts for Berkshire Health Systems, including daily workflows, regulatory changes, reimbursement and billing, and staff HR duties.
• Collaborate with staff to address and direct staff issues; seek input from department Director when necessary.
• Analyze accounts receivable regularly to maintain controlled outstanding days; make recommendations for improvement and ensure timely billing and follow-up.
• Maintain written and verbal communications with hospital billing staff and management and other Berkshire Health Systems departments; update policies and procedures affecting the billing cycle.
• Hire and orient new staff in the hospital billing area and provide ongoing education for existing staff.

Skills

Leadership

Analytical thinking

Communication skills

Education

Associate’s Degree in Business

Tools

Meditech

Allscripts

PayerPath

SSI

Rycan

FISS

Microsoft Excel

Microsoft Word

Job description

• Responsible for managing all aspects of hospital/physician patient accounts for Berkshire Health Systems which includes daily work processes, changes in regulations, reimbursement and billing, along with management and human resource duties of staff. Works autonomously with staff to address and direct staff issues as needed. When necessary seeks input from department Director.
• Analyze the accounts receivable on a regular basis to maintain outstanding days at a controlled level, making recommendations for improvement as necessary. Maintain appropriate production levels to insure that billing and account follow-up is done on a continuous and timely basis. Maintain written and verbal communications with the hospital billing staff and management as well as other Berkshire Health Systems departments. Update policies and procedures that affect the billing cycle. Hire and orient all new staff in the hospital billing area and provide ongoing education for existing staff
• POSITION QUALIFICATIONS (Minimum qualifications are required unless stated otherwise.)
• Experience:
• Four years of experience in a healthcare office environment or demonstrated experience as a Training Coordinator or Supervisor in a business office setting.
• Extensive experience with Meditech, Allscripts, PayerPath, SSI, Rycan, FISS, Microsoft Excel (use of spreadsheets) and Microsoft Word.
• Education and Training:
• Associate’s Degree in a Business discipline preferred
• License, Certification & Registration:
• None
• Other Requirements:
• Working knowledge of third party billing.
• Must be organized, analytical and possess proven leadership skills.
• Must possess the ability to handle stressful situations calmly and rationally and work under deadline pressures.
• Must be willing to accept additional responsibilities/duties as position requires.
• Must be self-motivated and able to work with a lot of autonomy, possessing skills in problem solving and decision making.
• Ability to troubleshoot/maintain proper operation of business equipment preferred.
• Exceptional communication skills, both verbal and written, and interpersonal relationship skills are required.